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ServiceDesk

Results for ServiceDesk

I do not need a solution (just sharing information) Symantec™ ServiceDesk 8.1 Release Update5 (RU5) is now available. Symantec™ ServiceDesk 8.1 RU5 Release Notes are ...
Forum Discussion by Manasee_Agate@s... | 23 Jan 2018 | 0 comments
I need a solution Hello, Anyone know how can add field to end user confirmation template, i have a data type but i not know how add the variable. Thank you in advance! ...
Forum Discussion by Starone | 17 Jan 2018 | 6 comments
I need a solution Hello everyone, Someone know how can remove the automation library from service desk portal? Thank you in advance! ...
Forum Discussion by Starone | 19 Dec 2017 | 1 comment
The Form Builder in ServiceDesk has a built-in column for displaying the Age of a Ticket (Process.Age Description). Unfortunately, the column's value does not account for the Business Hours of the SLA assigned to the Ticket. The attached ...
Article by bcason | 07 Dec 2017 | 0 comments
Symantec  Workflow Manager has a number of Plugins available from install. These are documented: Workflow Plugins . You can download a copy from the following Connect post: Download Protirus.Workflow.Plugins ...
Article by AlexHedley | 06 Dec 2017 | 0 comments
Model Info The Model Info plugin displays a list of all Models within the current Project. When you select a given Model a list of Components are displayed, showing their Id, Name and Description. You can then Filter on a given Field. This ...
Article by AlexHedley | 06 Dec 2017 | 0 comments
Recycle App Pools The 'Recycle App Pools' plugin allow you to Recycle a chosen App Pool via a Form. Plugin Icon Author   Protirus  ( Alex Hedley ) Perform Action A Form is displayed with a list of App ...
Article by AlexHedley | 06 Dec 2017 | 0 comments
Restart IIS The 'Restart IIS' plugin will restart IIS on the Workflow box using the currently logged in user.. Plugin Icon Author   Protirus  ( Alex Hedley ) Perform Action IIS will be restarted using the ...
Article by AlexHedley | 06 Dec 2017 | 0 comments
Restart Workflow Services The 'Restart Workflow Services' plugin will restart the Workflow Service ( swfsvr ) as your user account. Plugin Icon Author   Protirus  ( Alex Hedley ) Perform Action Workflow ...
Article by AlexHedley | 06 Dec 2017 | 0 comments
Powershell The 'Powershell' plugin opens a file picker, filters on Powershell file extensions ( *.ps1 , *.psm1 , *.psd1 ) and then runs the chosen file with cutom param ($project) that can be used in your Powershell script. ...
Article by AlexHedley | 06 Dec 2017 | 0 comments