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The SD.Bulkclosure Project has been updated for Servicedesk and Workflow 8.1.  New UI, the ability to bulk close thru the use of a text file, and the ability to close any process and its related tasks are all a part of thise useful Servicedesk and ...
Download by BRING | 17 Aug 2017 | 5 comments
I need a solution How can ServiceDesk be configured so that two distinct units within our college can use it?  We are underusing, relatively new to ServiceDesk.  The IT department - ...
Forum Discussion by MACdaddyinMaine | 09 Aug 2017 | 1 comment
While recently attempting to add a webpart with a report and chart to create a dashboard, a customer discovered that as they moused over the data points in the chart, the tooltip splashed a very nice tooltip with a yellow background and white text.  Very ...
Download by BRING | 26 Jul 2017 | 0 comments
I need a solution Hello everyone, I have this error happening when editing a new incident. 'Incident Status Is Not Functional. To change Classification information, ...
This issue has been solved
Forum Discussion by haroldvm89 | 20 Jul 2017 | 5 comments
I need a solution Hello everyone, I have this problem using Process Page on Service Desk version 8.1 when working a incident. This Work Incident page stays open blank after I ...
This issue has been solved
Forum Discussion by haroldvm89 | 20 Jul 2017 | 8 comments
In this article I will explain how to add custom logging to a Workflow Project using the Elmah project. We all use the Create Log Component to log Exceptions or useful information we need from our Projects, either whilst debugging or otherwise. ...
Article by AlexHedley | 17 Jul 2017 | 0 comments
In this Article I'm going to explain some more advanced features of Plugin creation. Table of Contents List Setup Simple Plugin Deploy Advanced Plugin  (this) Inspecting WindowsForm ...
Article by AlexHedley | 17 Jul 2017 | 0 comments
I need a solution The users are trying to send message to relatii@meteoromania.ro and catalin.ostroveanu@meteoromania.ro while I am sending to these email addresses. But in ...
Forum Discussion by Web TRACKING | 13 Jul 2017 | 1 comment
I need a solution It would be really helpful if a Symantec employee create a Mind Map for ServiceDesk similar to the following mind map for IT Management Suite.  A Mind Map provides a ...
Forum Discussion by MACdaddyinMaine | 12 Jul 2017 | 2 comments
In this Article I'm going to explain how to deploy the Plugin to a  Workflow server. Table of Contents ​ List Setup Simple Plugin Deploy  (this) Advanced Plugin Inspecting WindowsForm ...
Article by AlexHedley | 11 Jul 2017 | 0 comments