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I need a solution Has anyone imported data from another helpdesk package. Specifically, we have BMC's Track-it helpdesk, with 11 years worth of data. i would like to import that ...
Forum Discussion by MACdaddyinMaine | 09 Feb 2017 | 2 comments
I need a solution I am the new administrator for our Service Desk 7.5.  It will be the first time that I will be using the Process Manager or Work Flow.  Our Service Desk Supervisor is ...
This issue has been solved
Forum Discussion by velezm75 | 01 Feb 2017 | 3 comments
Helix Energy: 3505 West Sam Houston Pkwy N #400, Houston, TX 77043 Tue, 16 May, 2017 - 9:00 - 13:00 CDT ...
Event by Matthew Bryson | 30 Jan 2017 | 0 comments
I need a solution I have an Error in the original deliverd SD.Feeder.ProblemCreation.package. In Model "Create new Problem", Component "Updated Problem Ticket" (10) ...
This issue has been solved
Forum Discussion by woswasi | 12 Jan 2017 | 12 comments
Great-West Financial: 8515 E. Orchard Road Greenwood Village, CO 80111 Tue, 16 May, 2017 - 8:30 - 12:00 MDT ...
Event by Russ Lowry | 12 Jan 2017 | 0 comments
I need a solution When I use Work Incident I can specify a department (KTS Group).  When I use the Edit Incident to add the same department I get an application error.  Any ideas how to ...
Forum Discussion by SMT2011 | 09 Jan 2017 | 3 comments
Ramsey County (Property Records Bldg): 90 Plato Blvd W, St Paul, MN 55107 Tue, 07 March, 2017 - 10:00 - 14:00 CST ...
Event by Steve_Jensen | 08 Dec 2016 | 0 comments
This project is offered as an alternative to the builtin ServiceDesk Ticket Search function. The primary difference being the ability to search the Ticket Description. The following examples explain further: Number search: ...
Article by bcason | 23 Nov 2016 | 1 comment
Symantec (Deutschland) GmbH, Konrad-Zuse-Platz 2, 81829 München Thu, 15 December, 2016 - 10:00 - 18:00 CET ...
Event by Steve_Jensen | 21 Nov 2016 | 0 comments
Technical Webinar Online Tue, 29 November, 2016 - 11:00 EST XVUE® - Integrated with Ghost Solution ...
Event by Joe Wize | 16 Nov 2016 | 0 comments