Video Screencast Help

ServiceDesk

Results for ServiceDesk

I need a solution Hello All, Does any one have integrate Altiris asset management suite (SMP 8.0) with CA service desk? If yes then please provide us the steps for the same. We ...
Forum Discussion by Mahi107 | 15 Jun 2017 | 8 comments
I need a solution After an incident ticket is Resolved, in the Tasks and Actions area, the end user can choose to "Click here to revies and close your incident". When ...
Forum Discussion by jmillner | 08 Jun 2017 | 5 comments
I need a solution Help with report of SLA escalations of ticket by spatialist 0 ...
Forum Discussion by jgonzalezt@gan.... | 07 Jun 2017 | 3 comments
Version SD 7.6 This download (Protirus.ServiceDesk.WebParts.dll) is a couple of custom Web Parts to show 'ServiceDesk Assignments' and the 'Auditing Incident Owner and Service Queue Changes'. If ...
Download by AlexHedley | 05 Jun 2017 | 0 comments
I do not need a solution (just sharing information) Highlights of this release update: UI improvements for a consistent experience. Addressed SLA Email timezone concerns. ...
Forum Discussion by Manasee_Agate@s... | 01 Jun 2017 | 0 comments
Model Report The 'Model Report' Plugin will generate a set of webpages detailing your Project, the components used and any information about these. Component icon Author LogicBase /   Symantec Perform Action ...
Article by AlexHedley | 24 May 2017 | 0 comments
Component Report The 'Component Report' Plugin generates a set of web pages to display all the Components within Workflow. Component icon Author LogicBase /   Symantec Perform Action Plugins | Component Report ...
Article by AlexHedley | 24 May 2017 | 0 comments
Export Translation Strings Plugin The 'Export Translation Strings Plugin' Plugin ... Component icon N/A Author LogicBase /   Symantec Perform Action Plugins | Export Translation Strings Plugin If you ...
Article by AlexHedley | 24 May 2017 | 0 comments
Encryption Keys Generator The 'Encryption Keys Generator' Plugin allows you to generate a number of different types of keys, Symetrical and Asymetrical. Component icon Author LogicBase /   Symantec Perform Action ...
Article by AlexHedley | 23 May 2017 | 0 comments
Create GUID The 'Create GUID' Plugin allows you to generate a random GUID, which can then either be copied to the clipboard or added to the  Primary Model of the current Workflow Project. Component icon N/A Author LogicBase ...
Article by AlexHedley | 23 May 2017 | 0 comments