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I need a solution We are able to display the data in a grid through web form but unable to save the data. When a user edits the data on grid we would like to capture that data and ...
Forum Discussion by Jayanta Roy | 02 Mar 2011 | 1 comment
I need a solution The input of this method is a string but I cannot find the correct format and keep getting the following error: System.Web.Services.Protocols.SoapException: Server ...
This issue has been solved
Forum Discussion by Bennettdp | 01 Mar 2011 | 4 comments
I need a solution We have created a simple service using Workflow 6.5 which takes several imputs (including the IP address) and creates a Helpdesk ticket.  As part of the workflow we ...
Forum Discussion by Bennettdp | 01 Mar 2011 | 4 comments
I need a solution In helpdesk 6.5, I used automation tasks to invoke workflows. My understanding is that SD7 does not support automation tasks, so what can you do in workflow to e.g. ...
Forum Discussion by coloup | 01 Mar 2011 | 0 comments
I need a solution I have a workflow that calculates the precentage of a wage change on a form.  When the user inputs the current pay and then the new pay it automatically calculates the ...
Forum Discussion by rdvanorman | 01 Mar 2011 | 6 comments
Introduction Since posting the previous 3 articles in this series, a few customer discussions and inquiries raised the following questions: How could out-of-band alerts be used to help identify an unmanaged client or locate a system missing ...
Article by Terry Cutler | 28 Feb 2011 | 0 comments
I need a solution Email to Workflow Template This template converts email into a Workflow process, which adds the ability to have an Audit Trail, Escalations, Timeouts, etc.  ...
Forum Discussion by sturnbow | 28 Feb 2011 | 0 comments
I need a solution Just starting off with Workflow and having what is probably a trivial issue just getting a workflow to run in IIS. Whether I deploy or debug (using IIS), the ...
Forum Discussion by GaurhothW | 27 Feb 2011 | 1 comment
The current version of ServiceDesk does not allow searching for incidents out of the box.  The only way to achieve this ability is to create a report that isn't friendly and very cumbersome at best for the end-user.  To show my appreciation for the ...
Download by Justin Dybedahl | 25 Feb 2011 | 3 comments
I need a solution I have a form with three DateTimePicker components to select a "Scheduled Start", "Scheduled End" and "Due Date", as shown below: ...
Forum Discussion by matzebru | 25 Feb 2011 | 1 comment