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updated discussion 23 Oct 2018
Hi, I need some assistance with an issue to make sure I'm not doing something stupid before logging it with support We have upgraded a load of our Windows 2016 servers to 14.2.1015 however one is not communicating with our management servers. We have imported the sylink from the group onto the machine and under Management we can see the Group, Policy Serial Number etc however it shows as ...
updated discussion 23 Oct 2018
Hi, I need some assistance with an issue to make sure I'm not doing something stupid before logging it with support We have upgraded a load of our Windows 2016 servers to 14.2.1015 however one is not communicating with our management servers. We have imported the sylink from the group onto the machine and under Management we can see the Group, Policy Serial Number etc however it shows as ...
updated article 16 Oct 2018
Hi Symantec Gold Advocates - You asked and here it is! Some of you had asked about the locations of the "Guess the Landmark" challenge series, so here they are. Hope you Enjoy! _______________________________________________________________________________________________________ Almost 70 miles (113 km) west of Key West lies the remote Dry Tortugas National Park ...
updated article 16 Oct 2018
Full OS platform support Official supportability matrices for the Symantec Management Platform and Altiris solutions included in IT Management Suite. Also, official full support statements for recently-released OS versions. IT Management Suite 6.x/7.x/8.x Platform Support Matrix Windows 10 April 2018 Update (Windows 10 version 1803)  Windows 10 Fall Creators Update (Windows 10 version ...
updated article 13 Oct 2018
Introduction This article covers the steps required to install SMP 8.1 RU4 after installing SIM on a Windows Server 2012 R2 Standard Edition system running SQL Server 2016 Standard Edition that was fully updated as of early December 2017.  It will also go over a number of verification steps that will help you validate the install.  Installation Install New ...
updated article 11 Oct 2018
It’s simple: Click here and log into G2 Crowd using your LinkedIn Account.   You must contribute a detailed, balanced and complete review!   After your review is verified, G2 Crowd will send the first 40 reviewers a $25 Amazon Gift Card.   It’s that easy.                           ...
updated article 09 Oct 2018
Introduction This article covers the steps required to install CMS 8.1 RU4 on a Windows Server 2012 R2 that already has SMP 8.1 RU4 installed (That installation was covered in a previous article).  It will also go over a number of verification steps that will help you validate the install.    Installation Install New Products:  Optional Installations:  ...
updated article 04 Oct 2018
 Workflow Solution is used to create and implement automated processes that link together people, process, and technology, including the ability to create enduser forms and communicate between disparate technologies. Here is a list of links to useful Workflow Articles. Workflow Documentation Jason Short created a series of Videos Workflow Videos I've created another Article ...
updated article 04 Oct 2018
Index Configuring Extending Endpoints Authorization ChangeRequest Incident Demo ServiceDesk Version: 8.5 Configuring the API Prior to first use, some setup is necessary. You’ll have to configure some settings in the Web.config file in the root folder. These settings have comments explaining what they are. Many of the settings should be left alone but a few will need to be provided. ...
updated article 03 Oct 2018
Index Configuring Extending Endpoints Authorization ChangeRequest Incident Demo ServiceDesk Version: 8.5 With ServiceDesk 8.5 a new REST API has been added. This API allows specific operations against the core ticket types within ServiceDesk. It can also be extended to support additional custom operations using a plugin pattern that lets you register your own controller libraries. ...
updated article 03 Oct 2018
Index Configuring Extending Endpoints Authorization ChangeRequest Incident Demo ServiceDesk Version: 8.5 Extending the API It is possible to extend the API by including a custom assembly containing additional controllers in the Extensions folder under the bin directory. Any controllers found here will be registered as endpoints. There are a few things to note regarding these ...
updated article 03 Oct 2018
Index Configuring Extending Endpoints Authorization ChangeRequest Incident Demo ServiceDesk Version: 8.5 Authorization Provides authentication method. The API simply passes through the authentication paradigm from ProcessManager. The API consumer is responsible for managing the provided token and handling authentication ...
updated blog entry 22 Oct 2018
In June 2017, we officially announced the new Symantec Technology Integration Partner Program (#TIPP), bringing together the Blue Coat and Symantec worlds and creating the largest and broadest technology partner eco-system in cyber security. In this blog, I wanted to share what this means for our customers as well as our technology partners and showcase a new tool we call the Technology ...
updated blog entry 16 Oct 2018
All organizations know that the cyber threat landscape is getting more dangerous all the time. Yesterday’s amateur hackers who were motivated to destroy machines and wreak havoc have given way to today’s professional adversaries who are mandated to steal data and generate profits.   However, many of the most sophisticated attacks are coming through the virtual front door of the public ...
updated blog entry 16 Oct 2018
Mobility is a reality of today’s business environment. Look around and you’ll see people working on smartphones and tablets at coffee shops, on trains, planes and yes, even at their kids’ soccer games. While mobility is a boon for employee productivity, it has created security and management challenges for IT organizations. Many companies turned to Mobile Device Management (MDM), expecting ...
updated blog entry 15 Oct 2018
A new version of InstEd,has been released! New features: • Re/Build cabs from source files. • More information at your fingertips, faster. • Better usability options. For more details see the release notes: http://www.instedit.com/features2 and feature list: http://www.instedit.com/features Download here: http://www.instedit.com/download Nice, I like it.
updated blog entry 08 Oct 2018
Enterprise Security is a Top Concern According to the New York Times, cloud storage is “pretty good at keeping things safe online”, a perspective which many consumers and enterprises believe. However cloud storage is finding itself victim to attacks. For example, according to Phishlab’s 2017 Phishing Trends & Intelligence Report, most recent cyber attacks have been towards cloud storage ...
updated blog entry 26 Sep 2018
Who hasn’t heard the phrase “the best thing since sliced bread”? For whatever reason, this phrase has become the universal benchmark for talking about the next best thing. Surprisingly, the phrase came about because the process of making, baking, and slicing bread used to be so manual that once these steps were automated, bread rapidly became a mass-market product for the American home. So how ...
updated blog entry 09 Sep 2018
Si las noticias que ha estado leyendo sobre la seguridad móvil le hacen pensar que todo está yendo a peor, no se equivoca demasiado. En este sentido, recientemente hemos publicado nuestro Informe de inteligencia sobre amenazas de dispositivos móviles trimestral para extraer conclusiones a partir de los datos que nos dejó el 2017.  El informe está basado en los datos recopilados por ...
updated blog entry 09 Sep 2018
Wenn Sie nach dieser Überschrift das Gefühl haben, dass sich die Lage in der Mobile Security verschärft hat, liegen Sie richtig. Seit Kurzem ist unser quartalsweiser Mobile Threat Intelligence Report erhältlich – und nimmt die Zahlen von 2017 unter die Lupe.  Der Report basiert auf den mit Symantec SEP Mobile erfassten Informationen. Unsere Experten nutzen diese Daten, um die neuesten ...
updated download 09 Oct 2018
download comment 03 Sep 2018
updated download 29 Aug 2018
New Ebook: Cloud Workload Protection   How Snapper protects customer data on AWS with Cloud Workload Protection for Storage. Protecting data stored in Amazon Simple Storage Service (Amazon S3) buckets from malware and advanced threats can be a daunting task, as hackers develop new ways to infiltrate cloud environments. Symantec Cloud Workload Protection for Storage (CWP for Storage) ...
updated download 27 Jul 2018
Last Updated: Jan 31 2018 This Page has information on AWS Cloud formation Template (CFT) based test drive that can be used by CWP users to speed up creation of a demo/test stack on AWS. This template automates the creation of instances, subnets, VPC's etc. and documents describe various use cases that can be leveraged for Proof of Concept and validations. Multi-tier Organisation Setup ABC ...
updated event 16 Oct 2018
We are excited to invite you to our next Twin Cities DLP User Group meeting on November 7!  The agenda will include lunch, snacks, games, and an opportunity to have interactive conversations with your peers and local Symantec representatives around common challenges and success stories. Symantec teams will also provide product updates and will be available for discussions. **YOU WILL ...
updated event 16 Oct 2018
Please join us for two days of exclusive training on Symantec Endpoint Management solutions on October 22 - 24 in Chicago. This FREE technical workshop will include deep dives on a range of topics* such as: IT Management Suite 8.5 and Ghost Solution Suite 3.3 (Live Video Webcast) IT Management Suite 8.5 Deep Dive Ghost Solution Suite 3.3 Deep Dive Time Critical Management (new feature ...
updated event 16 Oct 2018
IMPORTANT NOTE: The CCS Technical Workshop is going to be rescheduled for sometime early next year as part of the release of CCS 12.5. We apologize for the inconvenience. The Endpioint Management Technical workshop will still be held. Sign-up for that here: https://www.symantec.com/connect/events/endpoint-management-technical-wo...
new event 11 Oct 2018
Webinar: What’s new? The Broadest and Deepest Cloud Security for SaaS, PaaS & IaaS Speaker: Deena Thomchick, Senior Director of Cloud Security, Symantec Linda Park, Senior Manager, IaaS Security & Compliance, Symantec Organizations are using more cloud services for more business-critical activities. At the same time organizations face growing privacy regulations, a high rate of data ...
updated event 05 Oct 2018
Anunciamos el próximo encuentro del Grupo de Usuarios Regional de Endpoint Management a realizarse el 6 de Noviembre de 2018 en Buenos Aires. Agenda 9.30hs – 10hs:  Desayuno de bienvenida 10hs – 11hs:  “Symantec 2019”, Ignacio Conti – Channel Sales Manager -ROLA 11hs – 12.30hs:  Symantec IT Management Suite 8.5, Tomás Chinchilla; Principal Product ...
new event 02 Oct 2018
WEBINAR: Cloud Security: Thinking Beyond the Perimeter Date: October 25, 2018 Speakers: Robert Arandjelovic, Director Product Marketing, Symantec and Featuring Guest Speaker, Heidi Shey, Senior Analyst, Forrester Traditional perimeters vanish as organizations move to the cloud and employees work in a world of both sanctioned and unsanctioned applications. Companies must rethink their ...
new event 02 Oct 2018
What is the Symantec One console? What is Symantec Evergreen? - a full SEP manager as SAAS! All these questions and more will be answered at our upcoming SEP user group. Join us in London on the 17th October starting from 11.30am This is a great chance to network with industry peers using our technology, hear from Symantec leadership on our endpoint strategy and new acquisitions, as well your ...
updated video 18 Oct 2018
This video will guide you through reviewing the options for administrator settings in Symantec Information Centric Analytics.
updated video 18 Oct 2018
This video will guide you through granting access for users, roles and groups within Symantec Information Centric Analytics.
updated video 18 Oct 2018
This video will guide you through how to troubleshoot SQL processing jobs associated with Symantec Information Centric Analytics.
updated video 16 Oct 2018
This video details the planning and prerequisites necessary for a typical installation of Symantec Information Centric Analytics. 
updated video 09 Oct 2018
This video will walk through an example of how to use the specific features and functionality in Symantec Information Centric Analytics to find malicious insiders within the organization. 
updated video 09 Oct 2018
This video will walk through an example of how Symantec Information Centric Analytics can detect active cyber breaches and stop risks earlier in their lifecycle.
updated video 09 Oct 2018
This video will walk through an example of how Symantec Information Centric Analytics simplifies the DLP triage and remediation process, and prioritizes users with the highest risks.
updated video 09 Oct 2018
This video will guide you through how to create dashboards utilizing the Analyzer capabilities within Symantec Information Centric Analytics.
updated video 09 Oct 2018
This video walks you step-by-step through the process to install Symantec Information Centric Analytics 6.5. Please be sure to review the Planning and Configuration Guide before attempting an install. 
updated video 09 Oct 2018
This video provides an overview of the new features and functionality in Symantec Information Centric Analytics 6.5.
new idea 22 Oct 2018
Dear all, I would like to ask you a question about USB control? please share your experience with me~~ can symantec block USB with Serial Number? if can, please share me your idea or something else then I can research. thank you so much
updated idea 22 Oct 2018
We may want to consider allowing a single click into the red line indicating 'At Risk', so that an administrator can immediately review the PCs that are in fact at risk.
new idea 21 Oct 2018
Hi All, As per topic, customer want to explore this and request this feature in next release or roadmap. It would be good for easier DLP agent troubleshooting. Current options available: 1) From Enforce console 2) On the endpoint machine itself - using service_shutdown ...
updated idea 17 Oct 2018
To whom it may concern, The majority of our problems with the Symantec Endpoint Protection Small Business Edition.Cloud service are activation problems. We can un-install / re-install an active product or perform a clean install on a new PC and we are constantly faced with failed or long delays with activations. To make us resellers more efficient with deployment, when the product doesn't ...
new idea 16 Oct 2018
I would like to suggest that Symantec create the ability to setup notifications when the client sync is not working between SEPM and AD.  I recently tried to right click one of our client groups in SEPM only to find out that it was not working.  There's no telling how long this was going on.  A notification would have been very helpful.
updated idea 16 Oct 2018
I think the Auditing feature can be improved by adding more details to the logs. For example, if an administrator edit an URL list we can only see in the auditing log that the administrator made the change, not what URL he added or removed. So if the administrator deleted 50 URLs from the URL list we want to see all the URLs that were deleted.
new idea 12 Oct 2018
I have an office of Mac users with Office 365 and Outlook.  When I test Desktop Email Encryption on a Windows machine the interface is nice and clean.  The install works with no issues and things like a plugin for outlook are installed. Please consider adding these features to Mac OS Desktop Encryption product. 1.  MAPI / Exchange Compatibility.    Lets face it ...
updated idea 08 Oct 2018
One common request I hear from clients with Symantec DLP is the ability to send a single email based on a threshold of DLP incidents. For example, R&D analyst copies 2k files to USB within an hour.  Currently, Symantec DLP would send 2k emails to the user or manager. Ideally, Symantec DLP would send 1 email for one action of copying 2k files.  Is there a feature request for this or ...
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