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At ITS we are excited about migrating to Altiris 7.1 and have 5 reasons why you should be looking to migrate to the new product as soon as possible.  In this screencast I talk about  ...
Video by jjesse | 22 Feb 2011 | 0 comments
Hi All, We are in a requirments of Symantec Brightmail gateway Control center High Availability in case of the primory one failed. Below are the main concerns for the High Availability functions.  Management & configuration ...
Idea by Bonier | 21 Feb 2011 | 0 comments
The default view of newly discovered software is great, but it would be even better if we could add a 'quick' filter to be the last 7 days, or maybe the last month. This would give some relelvance to whether it is actually new or maybe been ...
Idea by yabru | 21 Feb 2011 | 1 comment
Symantec New York Office - 380 Madison Avenue, NY, NY 10017 Fri, 18 March, 2011 - 9:30 - 13:00 EDT ...
Event by Val_Vechnyak | 18 Feb 2011 | 1 comment
I think the new inclusion of the Auotmation Rules into the Service Desk application is a brilliant move, however i really think it would be great if we could expand the 'options' that we get to choose from to include the Subject or Body of an ...
Idea by yabru | 17 Feb 2011 | 0 comments
In the soon to be released ITMS 7.1 version, its great that we can see which computers dont have the Symantec Management Agent installed at simply one glance. Except i often find myself wanting to 'quickly' apply the Agent to a machine ...
Idea by yabru | 15 Feb 2011 | 5 comments
By default, in both SD 7.0 and 7.1, when you export or email a report in Excel, it will show the (Age) as the actual Time and Date, rather than the Age. When viewing the report in the Service Desk console, the Age shows correctly as 3 days or 5 days ...
Idea by yabru | 11 Feb 2011 | 4 comments
I need a solution I have come across a problem with Service Desk 7 MR2 When I log an incident using the Basic Incident form on behalf of another user.  The user I have logged the ...
Forum Discussion by Desmond Sanders | 02 Feb 2011 | 0 comments
I need a solution Hi I have created my own incident report using SQL.  This report shows the specific fields  and filters based on my special needs.  However when I put this report back ...
Forum Discussion by Desmond Sanders | 02 Feb 2011 | 6 comments
I need a solution Hi All, This is my first forum post , apologizes if this not right forum to post this. Planning to upgrade from version 10 to version 11. I want to do GPO ...
Forum Discussion by ITMASTER | 26 Jan 2011 | 6 comments