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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 1094 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Our favorites:

Workflow How To Videos
Workflow Documentation
ServiceDesk How To Videos
ServiceDesk Documentation
Contributing to Workflow's Collaborative Component Pages

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New article 22 Aug 2018
There are a number of Project Types in  Symantec Workflow Manager, when you open the Application and go to File | New Workflow Decision Only Integration Monitoring Forms (Web) Web Application In the below series of Articles I'm going to run ...
New article 13 Aug 2018
 Workflow Solution is used to create and implement automated processes that link together people, process, and technology, including the ability to create enduser forms and communicate between disparate technologies. Here is a list of links to ...
New article 31 Jul 2018
Package Project There are a number of ways to Package a project. In the Workflow Manager you can select a Project and click "Package"  Click on Package Project. I usually untick "Include Custom Libraries" as I package and deploy them ...
New article 12 Jul 2018
Here is a list of Workflow/ServiceDesk Projects not included in the base install of WF/SD. --- Email Monitor ServiceDesk Multiple Email Box Monitor - Version ...