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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 1111 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Our favorites:

Workflow How To Videos
Workflow Documentation
ServiceDesk How To Videos
ServiceDesk Documentation
Contributing to Workflow's Collaborative Component Pages

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New article 04 Jun 2019
With the release of ITMS 8.5 there were some new Web Service methods added to the following: 8.5.3025.0   Patch Management Service CreateUpdatePolicyViaUpdates DisableBulletins Article - SMP - Patch Management - Disable ...
New article 04 Jun 2019
With the release of ITMS 8.5 RU2 there were some new Web Service methods added to the following: Collection Management Service GetExclusionGuids GetInclusionGuids IsExclusion / IsExclusionX IsInclusion / IsInclusionX Patch Management ...