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Contact Us

Contact Us
Symantec wants to hear from you. Whether you are a home customer, business customer, member of the press, investor, analyst, or prospective partner, we are here to serve your needs. Please use the information on this page to locate the appropriate contact options for your situation.

Enterprise Customers

Customer Care

Customer Care responds to non-technical licensing and serialization questions on Symantec's Enterprise products, including:
  • Licensing Support Services
  • Enterprise Contract Programs
  • Account Data Services

Technical Support

Visit the Enterprise Support site to access knowledgebase documents and other support information and services.

Home and Home Office Customers

Customer Service

Customer Service responds to questions about:
  • Subscriptions
  • Product Activation
  • Product Download
  • Returns
  • Rebates

Technical Support

Choose a specific product to find quick answers to common issues and find the appropriate support contact information. We offer several contact options for your convenience.

Select Your Product

Norton 360
Norton AntiVirus
Norton Internet Security

World Headquarters

350 Ellis Street
Mountain View, CA 94043