1. Symantec/
  2. Email Security.cloud

Email Security.cloud

Always-on, inbound and outbound email security, with protection against targeted attacks, spear phishing, advanced malware, spam and bulk mail.
Cloud email security service filtering unwanted messages and protecting your mailboxes from targeted attacks. The service has self-learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data. Supports Microsoft Office 365, Google Apps, on premises or hosted Microsoft Exchange, and other mailbox services.

Key Features

Accurate and effective email spam and virus filter
  • Built upon big intelligence combined with multi-layered security, including Skeptic. The service is designed to protect against 99% of spam (95% double byte characters) and 100% protection from known and unknown viruses as defined in the SLA.
Skeptic scanning provides defense against spam, malware, phishing and targeted attacks
  • Able to detect new and sophisticated targeted attacks through detailed and predictive analysis.
Real-Time Link Following technology examines URLs
  • Protection against phishing, spear phishing and targeted attacks, link following will scan links in emails to test if sites contain malicious content.
Dependable service from the cloud
  • More than a decade has been spent delivering and continuously developing a highly accurate, effective cloud service for securing and managing your email. Backed by a comprehensive and meaningful service level agreement and supported by a global team of email security experts available and accessible 24/7.
Privacy and control
  • Granular policy-based encryption and advanced content filtering and data protection technologies that make it easier to protect and control sensitive data.

Key Benefits

  • Reduces complexity.
  • Increases employee productivity while reducing the risk of security breaches.
  • Enables businesses to enforce acceptable usage policies, reduce data loss, and maintain regulatory compliance.
  • Enables rapid implementation, delivers predictable costs, and reduces total cost of ownership.
  • Ensures the highest quality of service delivery.
  • Provides access to a dedicated team of email and security specialists who understand the importance of your email and service excellence.
Email Security.cloud protection is built upon big intelligence, and Symantec is continuously learning from the significant volume of emails that are filtered on behalf of customers. Backed by one of the world’s largest malware research organizations, the Symantec™ Global Intelligence Network is also fed by the millions of desktops, servers, and networks where Symantec security products are installed. In addition to vast intelligence, Email Security.cloud uses a variety of technologies to combat threats.
Skepticadvanced heuristic technology interprets and analyzes more than 8.4 billion email messages each month and 1.8 billion web requests each day that are collected by Symantec's global intelligence network to detect and block new forms of malware. This makes it possible to catch and help stop zero-day attacks and targeted threats that traditional anti-malware solutions typically miss. It also creates an intelligent, adaptable layer of protection that can stop malware as it evolves and changes.
Security Intelligence
Protect Against Spear Phishing and
Advanced Targeted Attacks
Real-Time Link Following traces full or shortened redirect links all the way back to their final destinations, analyzes the website content in real-time, and prevents emails with threat links from ever showing up in users’ inboxes.
Spam Protection is provided by a number of technologies, including traffic shaping, SMTP heuristics, recipient validation, block lists, and both inbound and outbound scanning to support a 99 percent spam capture SLA (95 percent for double-byte characters). Missed spam can be easily submitted to Symantec via the Email Submission Client. Bulk mail filters allow separate control over solicited messages, such as newsletters.
SPF (Sender Policy Framework) Authentication and DMARC Validation help prevent email spoofing. Symantec automatically checks if sending domain owners have a published SPF record or DMARC policy to confirm that an email is genuinely from that sender.
Well meaning and malicious insiders are putting organizations at risk of a breach by mishandling information, violating company policy and industry and government regulations, and not following safe business processes when it comes to handling company confidential information and intellectual property. Email Security.cloud offers multiple ways to protect sensitive information, including Data Protection, Policy Based Encryption, and Image Control.

Data Protection

Email Data Protection includes a policy configuration engine and compliance and regulatory-focused templates to easily create and enforce data protection policies. Enhanced reporting and content matching let administrators see when policies are violated. Policy resources, such as content keyword and regular expression lists, can be shared with the Web Data Protection service in Symantec Web Security.cloud to apply rules consistently across email and web.
Easy to set up and maintain, this cost-effective service helps reduce the risk of data loss and enables users to establish and enforce an acceptable use policy so employee email use can be more productive while upholding the privacy and compliance needs of the business. Data Protection analyzes multiple email components including email body, subject, and headers, as well as text within Microsoft Office® documents and PDFs that are embedded within emails or sent as attachments.

Policy Based Encryption

Policy Based Encryption Essentials provides push PDF encryption in the Email Safeguard service plan. Encryption of messages can be initiated manually by the user or automatically by policies set in Data Protection. Encryption is seamless to the sender, and encrypted emails can be read on a variety of devices, including mobile.
Policy Based Encryption Advanced is an add-on service to the Email Safeguard plan. It supports additional encryption options, including PGP and S/MIME, to ensure that enterprises can communicate securely with each other, no matter which encryption platforms they have. Policy Based Encryption Advanced is also fully brandable.

Image Control

Email Image Control scans emails and attachments to identify, control, and block inappropriate images from entering or leaving the organization. Particularly well-suited to the accurate detection of pornographic images, Image Composition Analysis (ICA) applies a comprehensive range of image-filtering algorithmic techniques, including facial recognition, body positioning analysis, texture, analysis, and flesh tone analysis.
Symantec offers two service plans for Email Security.cloud: Email Protect and Email Safeguard.

Email Protect

Provides accurate and effective spam and malware protection with Skeptic™ technology. Skeptic self-learning heuristic technology allows it to detect sophisticated attacks via predictive analysis. Real-Time Link Following is also included to protect against malicious URLs embedded in messages.

Email Safeguard

Includes all the features of Email Protect plus additional privacy and control features. Data Protection includes simple policy templates to address internal, legal, and regulatory compliance needs. Image Control can identify, control, and block inappropriate images from entering or leaving the organization. Policy Based Encryption Essentials and TLS Encryption links provide secure message transport.


Advanced Threat Protection: Email

Uncover advanced attacks entering your organization through email, by adding unique targeted attack identification and Symantec Cynic sandbox detection capabilities. Get manual analysis of new or unknown malware by Symantec analysts to determine the severity and scope of a targeted attack campaign.

Policy Based Encryption Advanced

Enforce email encryption based on pre-defined policies while ensuring emails can be read on all devices, including mobile. Supports multiple encryption technologies and custom branding.
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