Symantec Device Certificate Service

Securing more than 1 billion connected devices

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Turn-Key Solution for Authenticating Distributed Hardware

Authenticating the identity of hardware devices to prevent unauthorized access becomes more critical as connected devices assume greater roles of importance in our lives. Solutions based on Public Key Infrastructure (PKI) are particularly well-suited to address identity authentication for distributed hardware devices. Symantec offers a high-volume, high-performance solution that allows manufacturers or ecosystems to embed certificates on hardware while also offering lifecycle management capabilities for certificates issued in real time. Symantec has currently issued more than one billion certificates to connected devices such as smart meters, cable boxes, modems, locomotive engines across the globe.

Highlights include:

  • A turn-key solution for generating batches of digital certificates through an easy-to-use Web interface.
  • Technical knowledge of PKI is not required, nor is investment in expensive infrastructure to manage the authentication service.
  • The PKI environment is fully hosted and managed by Symantec in a 24 x 7 x 365 day a year military grade, secure facility.

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System Requirements

PKI Manager

Supported web browsers:

  • Windows 7 SP1 (32-bit and 64-bit)
    Internet Explorer (IE) 8, 9, or 11
    Firefox 38
  • Windows 8.1 (32-bit and 64-bit)
    IE 11


Options are used to extend the functionality of the base products.


The GSMA’s Embedded eSIM specification provides a mechanism for remote ‘over the air’ provisioning and management of Embedded SIMs in machine-to-machine (M2M) devices.

In the M2M market, this specification allows mobile network operators to provide scalable, reliable and secure connectivity for M2M connected devices; by allowing a specific non-removable SIM embedded into the M2M device at the point of manufacture. The eSIM can later be remotely provisioned with the subscription profile of the operator providing the connectivity, which can be subsequently changed or modified over the air. This eliminates the need by the consumer or the service provider to intervene and replace SIM cards over the lifetime of each M2M product, thereby reducing ongoing operational and logistical costs.

Symantec hosts the Single global Root of Trust for GSMA eSIM in its military grade datacenters and offers certificate-based authentication services to operators and service providers wishing to be part of the GSMA eSIM ecosystem.

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