North America | Financial Services | Enterprise
Faced with the need to strengthen its security posture to address regulations and enhance customer loyalty, Citizens Business Bank chose to identify and partner with a full-service solution provider to help architect, monitor, and manage the bank's security infrastructure. Citizens chose Symantec Consulting Services and Managed Security Services to assess, architect, and manage the new solution. As the relationship strengthened, Citizens added additional Symantec solutions for mail security, IT compliance, systems management, and employee security training. The results of this relationship have been impressive. The Alchemy Solutions Group conducted a Total Operational and Economic Impact (TOEI) analysis of the solutions deployed and quantified business value of more than $9 million through 2008, including savings and avoidance in the costs of hardware, IT staff labor, and employee productivity.