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Corrections Corporation of America

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IT operations are a business-critical enterprise for Corrections Corporation of America (CCA), which has responsibility for the welfare of more than 65,000 inmates in facilities across the United States. In order to meet the quality-of-service requirements that this endeavor entails, CCA standardized its software infrastructure on datacenter availability and data protection solutions from Symantec. With evolution of its IT infrastructure reaching completion, CCA is achieving tangible results, including a 100 percent return on investment (ROI) for its data protection deployment and a 35 percent improvement in datacenter IT staff productivity. Consulting, education, and technical support from Symantec Global Services are also playing a key role at CCA, which is achieving 99.999 percent system availability.

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Organization Profile

The Corrections Corporation of America specializes in the design, building, and management of prisons, jails, and detention facilities and in providing inmate residential and prisoner transportation services in partnership with government.


  • Server Platform: Sun and HP servers running HP-UX and the Solaris 10 Operating System; HP ProLiant DL 380 servers running Microsoft Windows Server; HP ProLiant x64 servers running SUSE Linux
  • Databases: Oracle 10i, Microsoft SQL Server
  • Applications: Allscripts Touchworks, Oracle JD Edwards EnterpriseOne 8.11, Oracle Database10g, Oracle Real Application Clusters, Oracle Application Server, Kronos Workforce Central
  • Storage Platform: Hitachi Data Systems Lightning V9900 and Thunder V9500 storage systems; Sun StorageTek SL500 tape library; Brocade Silkworm FC 64100 and 12000 switches (150 connections)
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