ErgoGroup presents a compelling business case for Symantec NetBackup. Indeed, since this fast-growing Norwegian IT outsourcer made the switch from CA ARCserve to NetBackup one year ago, the company has never looked back. ErgoGroup has increased its backup success rate from below 90 percent to more than 98 percent―a rate of reliability that ensures the company consistently meets its rigorous service level targets and delivers the operating confidence demanded by its outsourcing customers. The time required to administer the backup environment has fallen by 55 percent, despite a three-fold increase in the backup volumes and a 100 percent increase in the number of servers under management. And NetBackup has delivered on the deduplication front too: recording data deduplication rates as high as 99 percent―saving the company a considerable sum in deferred storage costs, network use, and resources. With this success under their belt, the ErgoGroup team is eager to begin working with NetBackup 7 in the very near future.