Our Principles

How We Work

We want to make it easy for you to work with us, and to understand how we work. Our aim is to liase closely with our suppliers and to achieve the highest standards of quality.


While diversity is vital to our business, all our suppliers are treated with consistency – an essential ingredient in building strong relationships.


Transparency in our supply relationships enables all parties to enjoy a clear understanding of their respective roles. Measurement and monitoring of performance targets gives us a clear picture of everyone’s achievements.


We will create strong links with our suppliers and provide opportunities for feedback to ensure continuous improvement. All of our processes are subject to regular monitoring and review, so we can be sure we are on a the right track and able to identify opportunities for improvement.

Value for money

In today’s competitive climate, it’s more important than ever to be able to offer value for money. We want to ensure that our suppliers’ skills precisely match our requirements, so that each one offers the right service, at the right price and at the right time.