Welcome to ITO Chat

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ITO - Solutions. Delivered.

Welcome to the Inside Technology Office Chat page. We provide technical presales assistance to help Sales, Presales and Managed Partners position Symantec solutions to ensure that customers can make informed decisions, understand our solutions and are confident investing for the future.

Start your chat with an ITO representative.

Chat operates Monday to Friday between 08:00-16:30 GMT (GMT+1 during daylight saving)

Contact Us

If Chat is not available, or you have a request that requires deeper investigation please email us at ITO@symantec.com. Emails will be responded to within 8 working hours.


Please contact Customer Care, for non-technical licensing and serialization questions on Symantec's Enterprise products, including:
  • Licensing Support Services
  • Enterprise Contract Programs
  • Account Data Services
For all post-sales technical issues on Symantec Enterprise products, you can reach Technical Support.
For all Norton queries and issues, you can reach the Norton team here.
For all Authentication Services, you can reach the Trust Services team here.