Symantec Knights Program

A program that brings together the best technologists within the partner community to help build a superior security solution that empowers the customer's business.

Symantec Knights Overview

Symantec is passionate about creating incredible value for our customers by cultivating experts familiar with our technology to help customers expand their security footprint while protecting their assets. The Symantec Knights Program brings together the best technologists within the partner community to help build the best security solution that empowers the customer’s business. With this objective in mind, the Symantec Knights Program has been created to recognize and develop Symantec partner technical professionals who demonstrate consistent technical expertise selling Symantec products at a Proof of Concept (POC) level.

Symantec Knights Benefits

Symantec Knights, besides belonging to an exclusive club of on hands security experts, have access to the following benefits:

  • Welcome Kit that introduces the Knight to the program along with a few other items such as a ‘Welcome letter’ from Greg Clark, CEO of Symantec
  • Access to specialized technical resources, that may include:
    • The online “Symantec Knights” community forum to share and learn from other Knights
    • An invitation to a periodic annual conference (Round Table) with advanced content and executive access
    • Regular, in-depth technical training, that may vary by region
  • Beta Program participation (Early Access), as applicable
  • Quarterly 1:1 mentoring with a Symantec Systems Engineer (SE)
  • Option to display/promote Symantec Knights membership and logo, in accordance with the Symantec trademark policies

Selection and On-boarding a Partner Technical Professional into the Knights Program

Symantec follows a strict guideline to select a Knight as the program targets security experts who have demonstrated exceptional capabilities. The selection process to be Knighted a Symantec Knight is stringent and follows the guidelines below:

  • Successful, independent promoters of Symantec technology at a POC level with a track record including at least three (3) completed deals within the last two (2) Symantec Fiscal Quarters
  • Nominated by a Symantec SE, who recognizes substantial technical and sales skill in the partner candidate and who is willing to mentor the continued growth of the partner candidate
  • Employed by an authorized Symantec partner in a technical capacity
  • Current holders of a Symantec SE accreditation (SSE+) and product certification (SCS/STS) for at least one (1) Symantec product
  • Strong promoters of Symantec technology examples may include:
    • Presenting Symantec technology value propositions for their company at industry events or conferences
    • Developing technical resources to help their company’s customers (e.g., white papers, videos, reference architectures, best practice guides, competitive reviews, etc.)
    • Contributing frequently to Symantec online forums, such as Symantec Connect
  • Active participants in Symantec partner/customer events and trainings

Symantec Knight Responsibilities

As part of the program, Knights are expected to perform to the following requirements.

  • Participate in the Knights community actively (at least 2x monthly)
  • Regularly communicate with the Symantec SE mentor (e.g., opportunities, projects, training, feedback, ideas, status, etc.)
  • Identify key areas in which the Knight would want to develop skills and work with the Symantec SE mentor to define an action plan
  • Share their learning and experiences – e.g., success stories, useful configurations, tips and tricks with the Symantec community

For more information about the Symantec Knights Program, please contact your local Symantec SE.