Your Privacy is Our Priority

Data and its protection are at the center of everything we do: Our business is built on security, compliance, and accountability, enabling us to protect our customers’ most valuable assets.

Trust is Fundamental to Our Business

Committed to safeguarding privacy and personal data

Protecting your most valuable assets is at the heart of our business, and Symantec remains vigilant about safeguarding your personal data and the privacy of the individuals it represents.

  • General Data Protection Regulation (GDPR) readiness is a critical initiative for Symantec, and we’ve taken a number of steps to strengthen and enhance our privacy practices, for European Union nations, and across the globe.
  • We are committed to providing customers with products and services that are ready to be used in accordance with GDPR, and we are dedicated to transparency every step of the way.
  • Privacy is a fundamental human right and protecting personal data—whether our own, our customers’, or our partners’—is part of our commitment to corporate responsibility.

Customer Data Processing Addendum

View the terms and conditions of the Symantec DPA

Data Subject Access Request

To exercise any of your rights or to request information, click the link below

Third Party Sub-Processors

View a complete list of third party sub-processors that Symantec uses.

Symantec Entities

Access a list of Symantec entities globally.

Customer Trust Portal

Access to information and resources about Symantec’s information security policies, standards and assurance programs over the protection of customer data.

Contact Us

For privacy-related inquiries associated with your Symantec account, product, or service, please contact us as indicated below:

Norton and LifeLock users:

Enterprise Customers (other than Cyber Security Services customers):

Cyber Security Services Customers:

  • Managed Security Services customers: log in to your MSS Portal or reach out to your assigned Service Delivery Team
  • Incident Response clients: call (855) 378-0073, email us, or contact your assigned Project Manager or Service Manager

DeepSight customers: connect to the support portal or call your country’s support helpline

For all other privacy-related matters, please contact us by writing, calling, or emailing us as indicated below:

Symantec Corporation – Global Privacy Office
350 Ellis Street P.O. Box 7011 Mountain View, CA 94043 U.S.A.
Call us: 1-650-527-8000
Email the Symantec Global Privacy Office

Symantec/Norton Global Privacy Statement

In an increasingly digitized world, Symantec values privacy and is committed to protecting your personal data. Data and the protection of data are at the center of everything we do. As such, our business is built on security, compliance and accountability, enabling us to protect our customers’ most valuable assets.

We support the European Union’s General Data Protection Regulation (GDPR) and the safeguarding of privacy rights.

Select the Statement in Your Language:

English View | Download
Spanish View | Download
French View | Download
German View | Download
Czech View | Download
Danish View | Download
Dutch View | Download
Finnish View | Download
Greek View | Download
Norwegian View | Download
Polish View | Download
Portuguese View | Download
Russian View | Download
Italian View | Download
Turkish View | Download
Japanese View | Download
Hungarian View | Download
Lithuanian View | Download
Romanian View | Download
Simplified Chinese View | Download
Korean View | Download
Estonian View | Download
Latvian View | Download
Swedish View | Download

Norton Product and Service Privacy Notice

Learn more about the information collected by or in connection with your use of our products and services.

Select the Privacy Notice in Your Language:

English View | Download
Spanish View | Download
French View | Download
German View | Download
Czech View | Download
Danish View | Download
Dutch View | Download
Finnish View | Download
Greek View | Download
Norwegian View | Download
Polish View | Download
Portuguese View | Download
Russian View | Download
Italian View | Download
Turkish View | Download
Japanese View | Download
Hungarian View | Download
Lithuanian View | Download
Romanian View | Download
Simplified Chinese View | Download
Korean View | Download
Estonian View | Download
Latvian View | Download
Swedish View | Download

Enterprise Products & Services Transparency Notices

Learn more about the information collected by or in connection with your use of our products and services.

Data Subject Access Request Contact Information

If you have a Data Subject Access Request, please contact us through one of the channels listed below, according to your relationship with Symantec.

Norton and LifeLock users:

Enterprise Customers (other than Cyber Security Services customers):

Cyber Security Services Customers:

Other Persons who are not current Symantec or Norton customers or employees but have general inquiries about Data Subject Access:

Former Symantec Employees or employees on a leave of absence:

Symantec Employees: