Your Privacy is Our Priority
Data and its protection are at the center of everything we do: Our business is built on security, compliance, and accountability, enabling us to protect our customers’ most valuable assets.
Trust is Fundamental to Our Business
Committed to safeguarding privacy and personal data
Protecting your most valuable assets is at the heart of our business, and Symantec remains vigilant about safeguarding your personal data and the privacy of the individuals it represents.
- General Data Protection Regulation (GDPR) readiness is a critical initiative for Symantec, and we’ve taken a number of steps to strengthen and enhance our privacy practices, for European Union nations, and across the globe.
- We are committed to providing customers with products and services that are ready to be used in accordance with GDPR, and we are dedicated to transparency every step of the way.
- Privacy is a fundamental human right and protecting personal data—whether our own, our customers’, or our partners’—is part of our commitment to corporate responsibility.
Symantec & Norton Global Privacy Statement
Symantec values privacy and is committed to protecting your personal data.
Enterprise Products & Services Transparency Notices
Learn more about the information collected by or in connection with your use of our products and services.
Data Subject Access Request
Learn more about how to exercise any of your rights or to request information.
Symantec Entities
Access a list of Symantec entities globally.
Norton Product and Service Privacy Notice
Learn more about the information collected by or in connection with your use of Norton products and services.
GDPR - Customer Data Processing Addendum
View the terms and conditions of the Symantec DPA.
Third Party Sub-Processors
View a complete list of third party sub-processors that Symantec uses.
Customer Assurance Portal
Access to information and resources about Symantec’s information security policies, standards and assurance programs over the protection of customer data.
Symantec & Norton Global Privacy Statement
In an increasingly digitized world, Symantec values privacy and is committed to protecting your personal data. Data and the protection of data are at the center of everything we do. As such, our business is built on security, compliance and accountability, enabling us to protect our customers’ most valuable assets.
We support the European Union’s General Data Protection Regulation (GDPR) and the safeguarding of privacy rights.
Select the Statement in Your Language:
Norton Product and Service Privacy Notice
Learn more about the information collected by or in connection with your use of our products and services.
Select the Privacy Notice in Your Language:
Enterprise Products & Services Transparency Notices
Learn more about the information collected by or in connection with your use of our products and services.
I
Incident Response (IR)
Industrial Control System Protection (ICSP) Neural
Information Centric Analytics (ICA)
Information Centric Encryption (cloud)
Information Centric Encryption (on-prem)
Information Centric Encryption Key Store Virtual Appliance
Information Centric Tagging (ICT)
Integrated Cyber Defense Exchange (ICDx 1.3)
Intelligence Services
IT Management Suite (ITMS)
S
Secure Access Cloud
Security Analytics
Security Technology and Response (STAR)
SEP 14.1/Hardening
SEP 15/Hardening
SOC Investigator for Kibana
SOC Response
SOCView App for Splunk
SSL Visibility Appliance (SSLV)
Symantec Cloud Workload Assurance
Symantec Cyber Defense Trial Request Flow
Symantec Encryption Desktop and Symantec Encryption Management Server PGP SEMS/SED (on-prem)
Symantec Endpoint Cloud Connect Defense
Symantec Endpoint Detection and Response
Symantec Endpoint Encryption (on-prem)
Symantec Endpoint Protection (SEP)
Symantec Endpoint Protection Cloud (SEP Cloud)
Symantec Endpoint Protection Mobile (SEP Mobile)
Symantec Endpoint Protection Small Business Edition (SEP SBE)
Symantec Endpoint Threat Defense for Active Directory
Symantec Mail Security for Microsoft Exchange (SMSMSE)
Symantec Management Center (MC)
Symantec Mobile App Defense
Symantec Protection Engine (SPE 7.9 and below)
Symantec Protection Engine 8.0 (SPE 8.0)
Symantec Protection for SharePoint Servers (SPSS)
Symantec Reporter
Symantec Risk Insight
Symantec WSS Analytics & Reporting
Contact Us
To exercise your privacy rights, or if you have questions or complaints about our use of your Personal Data and its privacy, please choose the appropriate channel to contact us:
Norton and LifeLock users:
- Contact your local support helpline
Enterprise Customers (other than Cyber Security Services customers):
- Contact Symantec Customer Care through your MySymantec Account
- Call Symantec Enterprise Support
Cyber Security Services Customers:
- Managed Security Services customers: log in to your MSS Portal or reach out to your assigned Service Delivery Team
- Incident Response clients: call (855) 378-0073, email us, or contact your assigned Project Manager or Service Manager
- DeepSight customers: connect to the support portal or call your country’s support helpline
- Please email the Symantec Global Privacy Office
Symantec Employees:
Other Persons who are not current Symantec or Norton customers or employees but have general privacy inquiries or complaints should contact us at the location of their choice indicated below:
Americas
- Symantec Corporation – Global Privacy Office
350 Ellis Street P.O. Box 7011 Mountain View, CA 94043 U.S.A.
Email the Symantec Global Privacy Office
Europe – Middle-East – Africa
- Symantec Corporation – Global Privacy Office
Ballycoolin Business Park, Blanchardstown, Dublin 15, Ireland
Email the Symantec Global Privacy Office - Independent EU GDPR Data Protection Officer
Heward Mills, Fitzwilliam Hall
Fitzwilliam Place
Dublin 2
Ireland
Email the Symantec DPO
Asia – Pacific – Japan
- Symantec Limited – Global Privacy Office
6 Temasek Boulevard #12-01
Suntec Tower 4
Singapore-038986
Email the Symantec Global Privacy Office