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System Requirements

Supported Operating Systems

  • Microsoft Windows 8 Enterprise (32- and 64-bit versions)
  • Microsoft Windows 8 Pro (32- and 64-bit editions)
  • Microsoft Windows 7 (all 32-bit and 64-bit editions, including Service Pack 1)
  • Microsoft Windows Vista (all 32-bit and 64-bit versions, including Service Pack 1)
  • Microsoft Windows Server 2003 (Service Pack 1 and 2)
  • Microsoft Windows XP Professional 32-bit (Service Pack 1, 2 and 3)
  • Microsoft Windows XP Professional 64-bit (Service Pack 2)
  • Microsoft Windows XP Home Edition (Service Pack 2 and 3)
  • Microsoft Windows XP Tablet PC Edition 2005 (requires attached keyboard)
  • Apple Mac OS X 10.8.4, 10.8.5, 10.9.0 - 10.9.2

Citrix and Terminal Services Compatibility

Symantec Encryption Desktop for Windows has been tested with the following terminal services software:

  • Citrix Presentation Server 4.0
  • Windows 2008 Terminal Services (SP1 and SP 2)
  • Windows 2008 Terminal Services R2 (SP 1)

Localization

  • English
  • German
  • Japanese
  • French (France)
  • Spanish (Latin America)

Authentication Options

  • OpenPGP RFC 4880 keys
  • X.509 keys

Messaging Protocols

  • POP3
  • IMAP
  • SMTP
  • MAPI
  • Lotus Notes

Messaging Security Standards

  • PGP/MIME RFC 3156
  • OpenPGP RFC 4880
  • S/MIME v3 RFC 2633
  • X.509 v3

Supported Email Clients

Windows

  • Microsoft Outlook 2013 (32- and 64-bit)/Exchange Server 2013 Cumulative Update 2 (CU 2)
  • Microsoft Outlook 2013 (32- and 64-bit)/Exchange Server 2010 (on-premise only)
  • Microsoft Outlook 2013 (32- and 64-bit)/Office 365 Cloud Server
  • Microsoft Outlook 2010 (32- and 64-bit)/Exchange Server 2010 (on-premise only)
  • Microsoft Outlook 2010 (32- and 64-bit)/Office 365 Cloud Server
  • Microsoft Outlook 2007 SP2 (Outlook 12)/Exchange Server 2007 SP2
  • Microsoft Outlook 2007 SP2 (Outlook 12)/Office 365 Cloud Server
  • Microsoft Outlook 2003 SP3/Exchange Server 2003 SP3
  • Microsoft Windows Mail 6.0.600.16386
  • Microsoft Outlook Express 6 SP1
  • Microsoft Windows Live Mail
  • Mozilla Thunderbird 3.0
  • Lotus Notes/Domino Server 8.5.1 FP2
  • Lotus Notes/Domino Server 8.5.2, 8.5.3

Mac OS X

  • Apple Mail 5.x, 6.x, 7.x
  • Microsoft Outlook for Mac 2011

Supported Email Servers

  • Microsoft Exchange 2010 SP1
  • Microsoft Exchange Server 2007
  • Microsoft Exchange Server 2003 SP2
  • Lotus Domino Server 8.5.2

Hashes

  • SHA-2 (up to 512-bit hashes)
  • SHA-1
  • MD5
  • RIPEMD-160

Public Key Algorithms

  • Diffie-Hellman
  • DSA (1024-bit keys only)
  • RSA (up to 4096-bit keys)

Centralized Management Requirements

  • Provided by Symantec™ Encryption Management Server, Powered by PGP Technology. Symantec Encryption Management Server requires a dedicated server.

Supported Smart Cards and Tokens for Key Storage (Windows)

Symantec Desktop Email Encryption recognizes and works with the following:

  • DoD Common Access Cards (CACs) with the ActivCard Gold 2.0 profile
  • Oberthur Technologies ID-One Cosmo 64 V5.2D personal identification verification (PIV) smart cards
  • Athena Smart Card Solutions smart cards, including the ASEKey USB token
  • AET SafeSign smart cards, including ASEKey 1.0
  • Axalto (formerly Schlumberger) smart cards, including the Cryptoflex 32K
  • SafeNet smart cards, including iKey 2032
  • Aladdin smart cards, including eToken PRO USB 16K, 32K, and 64K
  • GemPlus smart cards, including SafesITe and GemXpresso Pro, using GemSafe Libraries 4.2.0-015 (Gold)
  • EMC RSA SecurID 800 (Rev A, B, and D)
  • Gemalto .NET v2 smart cards
  • Giesecke and Devrient Sm@rtCafe Expert 3.2 personal identity verification cards using ActivClient version 6.1 client software
  • T-Systems Telesec NetKey 3.0 and TCOS 3.0 IEI cards Symantec Desktop Email Encryption recognizes and works with smart cards from other vendors, if the vendor includes a standards-based PKCS-11 library in its software drivers.

Add-Ons

Add-ons are additional products that work with the original product.

Mobile Encryption

Email encryption for iOS® and Android™

As business users and their devices become more mobile, Symantec's encryption solutions allow users to painlessly send and receive encrypted email from their smartphones and other iOS devices, including the iPad®.

  • Symantec Mobile Encryption for iOS
  • PGP Viewer for Android
  • Android currently only available as an email viewer

Key Features

  • Decrypts both PGP Partition and PGP MIME mail formats
  • Attachments are effortlessly encrypted and decrypted along with the message as normal
  • Access multiple emails in the same session without having to re-unlock the user's key
  • Network connectivity not required for decryption
  • Keys are encrypted and stored safely on mobile devices with a passphrase

Key Benefits

  • Data stays confidential should the device fall into the wrong hands
  • Decrypt messages even when not connected to the network
  • No need to log into web browsers to access content or learn new processes, users continue to use standard device email interfaces as normal

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