Multiple QNAP Products NAS-201911-20 Multiple Security Vulnerabilities



Date Discovered

November 20, 2019


Multiple QNAP products are prone to multiple security vulnerabilities. An attacker may leverage these issues to execute arbitrary commands or gain unauthorized access to the affected device.

Technologies Affected

  • Qnap Helpdesk 1.0.06
  • Qnap Helpdesk 1.1.01
  • Qnap Helpdesk 1.2.0
  • Qnap Helpdesk 2.0.0
  • Qnap Helpdesk 2.0.1
  • Qnap Helpdesk 2.1.0
  • Qnap Music Station 4.8
  • Qnap Music Station 4.8.4
  • Qnap Music Station 4.8.6
  • Qnap Music Station 4.8.7
  • Qnap Music Station 5.1.0
  • Qnap Music Station 5.1.10
  • Qnap Music Station 5.1.2
  • Qnap Music Station 5.2.6
  • Qnap Music Station 5.3.3
  • Qnap Music Station 5.3.4
  • Qnap QTS 4.2.6
  • Qnap QTS 4.3.3
  • Qnap QTS 4.3.4
  • Qnap QTS 4.3.6
  • Qnap QTS 4.4.1


Block external access at the network boundary, unless external parties require service.
Filter access to the affected computer at the network boundary if global access isn't needed. Restricting access to only trusted computers and networks might greatly reduce the likelihood of a successful exploit.

Run all software as a nonprivileged user with minimal access rights.
When possible, run client software as regular user accounts with limited access to system resources. This may limit the immediate consequences of client-side vulnerabilities.

Deploy network intrusion detection systems to monitor network traffic for malicious activity.
Deploy NIDS to detect and block attacks and anomalous activity such as requests containing suspicious URI sequences. Since the webserver may log such requests, review logs regularly.

Updates are available. Please see the references or vendor advisory for more information.



CyCarrier CSIRT

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