W32.Netav.Worm

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Discovered: July 15, 2002
Updated: February 13, 2007 1:03:54 PM
Type: Worm
Systems Affected: Windows


W32.Netav.Worm is a mass-mailing worm. It uses its own SMTP engine to send itself to email addresses that it finds in the Microsoft Windows Address Book and in files with extensions that contain "htm".

This threat may appear in email in this format:

Subject: The subject can be one of the following,

  • Hello
  • For you
  • Try it
  • Re:

Message: The message can be one of the following,
  • Hi
    Here is what you asked, bye.
  • Hello
    Maybe you could help me with this, bye.
  • Hello
    Now you can try it, bye.

Attachments: The attachment can be one of the following,
  • Setup.exe
  • Hgame.exe
  • Mininet.exe
  • Netav.exe


Antivirus Protection Dates

  • Initial Rapid Release version July 15, 2002
  • Latest Rapid Release version August 08, 2016 revision 023
  • Initial Daily Certified version July 15, 2002
  • Latest Daily Certified version August 09, 2016 revision 001
  • Initial Weekly Certified release date July 17, 2002

Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.

Writeup By: Yana Liu

Discovered: July 15, 2002
Updated: February 13, 2007 1:03:54 PM
Type: Worm
Systems Affected: Windows


When the worm runs, it does the following,

It displays this fake message,



It then copies itself to C:\%System%\Netav.exe.

NOTE: %System% is a variable. The worm locates the \Windows\System folder (by default this is C:\Windows\System or C:\Winnt\System32) and copies itself to that location.

The worm adds the value

NETAV Agent C:\%System%\Netav.exe

to the registry key

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

Next, the worm uses its own SMTP engine to send itself to email addresses that it finds in the Microsoft Windows Address Book and in files with extensions that contain "htm". The email message has the following characteristics:

Subject: The subject can be one of the following,

  • Hello
  • For you
  • Try it
  • Re:

Message: The message can be one of the following,
  • Hi
    Here is what you asked, bye.
  • Hello
    Maybe you could help me with this, bye.
  • Hello
    Now you can try it, bye.

Attachments: The attachment can be one of the following,
  • Setup.exe
  • Hgame.exe
  • Mininet.exe
  • Netav.exe


Recommendations

Symantec Security Response encourages all users and administrators to adhere to the following basic security "best practices":

  • Use a firewall to block all incoming connections from the Internet to services that should not be publicly available. By default, you should deny all incoming connections and only allow services you explicitly want to offer to the outside world.
  • Enforce a password policy. Complex passwords make it difficult to crack password files on compromised computers. This helps to prevent or limit damage when a computer is compromised.
  • Ensure that programs and users of the computer use the lowest level of privileges necessary to complete a task. When prompted for a root or UAC password, ensure that the program asking for administration-level access is a legitimate application.
  • Disable AutoPlay to prevent the automatic launching of executable files on network and removable drives, and disconnect the drives when not required. If write access is not required, enable read-only mode if the option is available.
  • Turn off file sharing if not needed. If file sharing is required, use ACLs and password protection to limit access. Disable anonymous access to shared folders. Grant access only to user accounts with strong passwords to folders that must be shared.
  • Turn off and remove unnecessary services. By default, many operating systems install auxiliary services that are not critical. These services are avenues of attack. If they are removed, threats have less avenues of attack.
  • If a threat exploits one or more network services, disable, or block access to, those services until a patch is applied.
  • Always keep your patch levels up-to-date, especially on computers that host public services and are accessible through the firewall, such as HTTP, FTP, mail, and DNS services.
  • Configure your email server to block or remove email that contains file attachments that are commonly used to spread threats, such as .vbs, .bat, .exe, .pif and .scr files.
  • Isolate compromised computers quickly to prevent threats from spreading further. Perform a forensic analysis and restore the computers using trusted media.
  • Train employees not to open attachments unless they are expecting them. Also, do not execute software that is downloaded from the Internet unless it has been scanned for viruses. Simply visiting a compromised Web site can cause infection if certain browser vulnerabilities are not patched.
  • If Bluetooth is not required for mobile devices, it should be turned off. If you require its use, ensure that the device's visibility is set to "Hidden" so that it cannot be scanned by other Bluetooth devices. If device pairing must be used, ensure that all devices are set to "Unauthorized", requiring authorization for each connection request. Do not accept applications that are unsigned or sent from unknown sources.
  • For further information on the terms used in this document, please refer to the Security Response glossary.

Writeup By: Yana Liu

Discovered: July 15, 2002
Updated: February 13, 2007 1:03:54 PM
Type: Worm
Systems Affected: Windows


NOTE: These instructions are for all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.

  1. Update the virus definitions, run a full system scan, and delete all files that are detected as W32.Netav.Worm.
  2. Delete the value

    NETAV Agent

    from the registry key

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
For details on how to do this, read the following instructions.

To scan for and delete the infected files:
  1. Obtain the most recent virus definitions. There are two ways to do this:
    • Run LiveUpdate. LiveUpdate is the easiest way to obtain virus definitions. These virus definitions have undergone full quality assurance testing by Symantec Security Response and are posted to the LiveUpdate servers one time each week (usually Wednesdays) unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, look at the Virus Definitions (LiveUpdate) line at the top of this write-up.
    • Download the definitions using the Intelligent Updater. Intelligent Updater virus definitions have undergone full quality assurance testing by Symantec Security Response. They are posted on U.S. business days (Monday through Friday). They must be downloaded from the Symantec Security Response Web site and installed manually. To determine whether definitions for this threat are available by the Intelligent Updater, look at the Virus Definitions (Intelligent Updater) line at the top of this write-up.

      Intelligent Updater virus definitions are available here. For detailed instructions on how to download and install the Intelligent Updater virus definitions from the Symantec Security Response Web site, click here.
  2. Start Norton AntiVirus (NAV), and make sure that NAV is configured to scan all files. For instructions on how to do this, read the document How to configure Norton AntiVirus to scan all files.
  3. Run a full system scan.
  4. Delete all files that are detected as W32.Netav.Worm.

To remove the value from the registry:

CAUTION : Symantec strongly recommends that you back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified. Read the document How to make a backup of the Windows registry for instructions.
  1. Click Start, and click Run. The Run dialog box appears.
  2. Type regedit and then click OK. The Registry Editor opens.
  3. Navigate to the following key:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  4. In the right pane, delete the following value:

    NETAV Agent C:\%System%\Netav.exe
  5. Click Registry, and click Exit.


Writeup By: Yana Liu