Remacc.Surveil

Printer Friendly Page

Updated: February 13, 2007 11:33:47 AM
Type: RemoteAccess
Version: n/a
Publisher: e-Surveiller.com
Risk Impact: Medium
Systems Affected: Windows

Behavior


Remacc.Surveil is a remote access program that functions similarly to a back door Trojan horse. When this program is installed, it logs all system activity. The person who installed it can then watch all the logged activity.

Symptoms


The files are detected as Remacc.Surveil.

Transmission


This remote access program must be manually installed.

Antivirus Protection Dates

  • Initial Rapid Release version October 02, 2014 revision 022
  • Latest Rapid Release version August 26, 2017 revision 019
  • Initial Daily Certified version September 10, 2003
  • Latest Daily Certified version August 27, 2017 revision 001
  • Initial Weekly Certified release date September 10, 2003

Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.

Updated: February 13, 2007 11:33:47 AM
Type: RemoteAccess
Version: n/a
Publisher: e-Surveiller.com
Risk Impact: Medium
Systems Affected: Windows


Remacc.Surveil is a computer surveillance utility that can
Remacc.Surveil will record all system activity.

When Remacc.Surveil is installed, it does the following:

  1. Creates the following files:

    • %ProgramFiles%\e-Surveiller\alert.wav
    • %ProgramFiles%\e-Surveiller\eshelp.chm
    • %ProgramFiles%\e-Surveiller\esicons.fon
    • %ProgramFiles%\e-Surveiller\eSRead.exe
    • %ProgramFiles%\e-Surveiller\eStation.exe
    • %ProgramFiles%\e-Surveiller\eSUpdate.exe
    • %ProgramFiles%\e-Surveiller\esviewer.chm
    • %ProgramFiles%\e-Surveiller\JPeg32.dll
    • %ProgramFiles%\e-Surveiller\ReadMe.txt
    • %ProgramFiles%\e-Surveiller\uninstall.exe
    • %ProgramFiles%\e-Surveiller\zlib.exe

      Note: %ProgramFiles% is a variable that refers to the program files folder. By default, this is C:\Program Files.

  2. Creates the registry keys:

    HKEY_LOCAL_MACHINE\SOFTWARE\SurveilleTech\e-Surveiller
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
    \Uninstall\e-Surveiller
    HKEY_CLASSES_ROOT\.zlg
    HKEY_CLASSES_ROOT\e-Surveiller.Logfile
    HKEY_CLASSES_ROOT\Software\SurveilleTech\e-Surveiller

    and adds the subkeys and values to them to set the flags and configurations.

  3. Adds the value:

    "e-Surveiller Station"="%ProgramFiles%\e-Surveiller\estation.exe"

    to the subkeys:

    HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Run
    HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\RunOnce

    so that the risk runs every time Windows starts.

  4. Runs completely in stealth mode, which means that the user will not have any indication that it is running.

  5. Records all activity on the computer.


Updated: February 13, 2007 11:33:47 AM
Type: RemoteAccess
Version: n/a
Publisher: e-Surveiller.com
Risk Impact: Medium
Systems Affected: Windows



The following instructions pertain to all Symantec antivirus products that support Security Risk detection.

  1. Update the definitions.
  2. Uninstall Remacc.Surveil using the Add/Remove Programs utility.
  3. Run a full system scan.
  4. Delete the value that was added to the registry.
  5. Register the file extension.
For specific details on each of these steps, read the following instructions.

1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.

2. To uninstall the Adware
  1. Do one of the following:
    • On the Windows 98 taskbar:
      1. Click Start > Settings > Control Panel.
      2. In the Control Panel window, double-click Add/Remove Programs.

    • On the Windows Me taskbar:
      1. Click Start > Settings > Control Panel.
      2. In the Control Panel window, double-click Add/Remove Programs.
        If you do not see the Add/Remove Programs icon, click "...view all Control Panel options."

    • On the Windows 2000 taskbar:
      By default, Windows 2000 is set up the same as Windows 98, so follow the instructions for Windows 98. If otherwise, click Start, point to Settings > Control Panel, and then click Add/Remove Programs.

    • On the Windows XP taskbar:
      1. Click Start > Control Panel.
      2. In the Control Panel window, double-click Add or Remove Programs.

  2. Click e-Surveiller.


    Note:
    You may need to use the scroll bar to view the whole list.

  3. Click Add/Remove, Change/Remove, or Remove (this varies with the operating system). Follow the prompts.


3. To run the scan
  1. Start your Symantec antivirus program, and then run a full system scan.

    Note: If you ran the Add/Remove programs applet as described in the previous section, all the files may have been removed, and thus none of them will be detected.
  2. If any files are detected as Remacc.Surveil and depending on which software version you are using, you may see one or more of the following options:

    Note: This applies only to versions of Norton AntiVirus that support Security Risk detection. If you are running a version of Symantec AntiVirus Corporate Edition that supports Security Risk detection, and Security Risk detection has been enabled, you will only see a message box that gives the results of the scan. If you have questions in this situation, contact your network administrator.
    • Exclude (Not recommended): If you click this button, it will set the threat so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.

    • Ignore or Skip: This option tells the scanner to ignore the threat for this scan only. It will be detected again the next time that you run a scan.

    • Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the threat for this scan only, and thus, the threat will be detected again the next time that you run a scan.

      To actually delete the security risk:
      • Click its file name (under the Filename column).
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

        If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer.

    • Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
      • If you see a message, "Delete Failed" (or similar message), manually delete the file.
      • Click the file name of the threat that is under the Filename column.
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

        If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer.

4. To delete the keys from the registry

Important:
Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry ," for instructions.
    1. Click Start > Run.

    2. Type regedit

      Then click OK.

    3. Navigate to and delete the subkeys:

      HKEY_LOCAL_MACHINE\SOFTWARE\SurveilleTech\e-Surveiller
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
      \Uninstall\e-Surveiller
      HKEY_CLASSES_ROOT\.zlg
      HKEY_CLASSES_ROOT\e-Surveiller.Logfile
      HKEY_CLASSES_ROOT\Software\SurveilleTech\e-Surveiller

    4. Navigate to the subkey:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

    5. In the right pane, delete the value:

      "e-Surveiller Station" = "%ProgramFiles%\e-Surveiller\estation.exe"

    6. Navigate to the subkey:

      HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\RunOnce

    7. In the right pane, delete the value:

      "e-Surveiller Station" = "%ProgramFiles%\e-Surveiller\estation.exe"

    8. Exit the Registry Editor.

5. To register the .zgl file extension
  1. Click Start > Settings > Control Panel > Folder Options
  2. Select the tab “File Types”
  3. Select New and enter the file extension: .zgl
  4. Select Ok.