Spyware.ISpynow

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Updated: February 13, 2007 11:33:48 AM
Type: Spyware
Publisher: Explore Anywhere Software
Risk Impact: High
File Names: varies
Systems Affected: Windows

Behavior


Spyware.ISpyNow monitors files, network traffic, and keystrokes. This Spyware gives the person who installed it a Web-based interface with summaries of logged information on the host computer.

Symptoms


One or more files are detected as Spyware.Ispynow.

Transmission


Spyware.ISpynow must be manually installed on your system.

Antivirus Protection Dates

  • Initial Rapid Release version October 02, 2014 revision 022
  • Latest Rapid Release version January 15, 2018 revision 020
  • Initial Daily Certified version September 11, 2003
  • Latest Daily Certified version January 15, 2018 revision 024
  • Initial Weekly Certified release date September 11, 2003

Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.

Updated: February 13, 2007 11:33:48 AM
Type: Spyware
Publisher: Explore Anywhere Software
Risk Impact: High
File Names: varies
Systems Affected: Windows


When Spyware.Ispynow runs, it performs the following actions:

  1. Creates the following files:

    • %UserProfile%\Start Menu\Programs\iSpyNOW\Help Documentation.lnk
    • %UserProfile%\Start Menu\Programs\iSpyNOW\iSpyNOW Tray Companion.lnk
    • %UserProfile%\Start Menu\Programs\iSpyNOW\License Agreement.lnk
    • %UserProfile%\Start Menu\Programs\iSpyNOW\Readme.lnk
    • %UserProfile%\Start Menu\Programs\iSpyNOW\Remove iSpyNOW.lnk
    • %UserProfile%\Start Menu\Programs\iSpyNOW\Visit the Official iSpyNOW Website.lnk
    • %ProgramFiles%\ISN\header.gif
    • %ProgramFiles%\ISN\isnhelp.htm
    • %ProgramFiles%\ISN\isn_builder.exe
    • %ProgramFiles%\ISN\license.txt
    • %ProgramFiles%\ISN\Readme.txt
    • %ProgramFiles%\ISN\uninstal.log
    • %ProgramFiles%\ISN\Visit the Official iSpyNOW Website.url
    • %Windir%\isntrayopt.dat
    • %Windir%\softmod32.exe

      Note:
    • %UserProfile% is a variable that refers to the current user's profile folder. By default, this is C:\Documents and Settings\[CURRENT USER] (Windows NT/2000/XP).
    • %ProgramFiles% is a variable that refers to the program files folder. By default, this is C:\Program Files.
    • %Windir% is a variable that refers to the Windows installation folder. By default, this is C:\Windows (Windows 95/98/Me/XP) or C:\Winnt (Windows NT/2000).

  2. Creates the following file, if it is not already present on the system:

    • %Windir%\unvise32.exe

  3. Creates the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\iSpyNOW

  4. Adds the values:

    "Microsoft Tray"="[Executable file path]"
    "isntray" = "C:\Program Files\ISN\isn_builder.exe"

    to the registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

    so that the Adware runs every time Windows starts.

  5. Logs both sides of all the chat and instant message conversations for AOL, ICQ, MSN, AIM, and Yahoo Instant Messenger.

  6. Captures information about every window that was viewed and interacted with.

  7. Tracks every executable that was executed and interacted with.

  8. Tracks all the keystrokes and the windows they were pressed in.

  9. Logs all the Web site title and addresses that were visited.


Updated: February 13, 2007 11:33:48 AM
Type: Spyware
Publisher: Explore Anywhere Software
Risk Impact: High
File Names: varies
Systems Affected: Windows


The following instructions pertain to all Symantec antivirus products that support security risk detection.

Note:
Removing this adware component from the system will likely cause the program that installed it to not function as intended. The uninstaller generally identifies the programs that will not work after uninstallation.

  1. Update the virus definitions.
  2. Uninstall ISpyNOW using the Add/Remove Programs utility.
  3. Run a full system scan and delete all the files detected as Spyware.ISpynow.
  4. Delete the value that was added to the registry.
For specific details on each of these steps, read the following instructions.

1. Updating the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
  • Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted on U.S. business days (Monday through Friday). You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater).

    The Intelligent Updater virus definitions are available: Read "How to update virus definition files using the Intelligent Updater" for detailed instructions.

2. Uninstalling the Adware
  1. Do one of the following:
    • On the Windows 98 taskbar:
      1. Click Start > Settings > Control Panel.
      2. In the Control Panel window, double-click Add/Remove Programs.

    • On the Windows Me taskbar:
      1. Click Start > Settings > Control Panel.
      2. In the Control Panel window, double-click Add/Remove Programs.
        If you do not see the Add/Remove Programs icon, click "...view all Control Panel options."

    • On the Windows 2000 taskbar:
      By default, Windows 2000 is set up the same as Windows 98. In that case, follow the instructions for Windows 98. Otherwise, click Start, point to Settings, point to Control Panel, and then click Add/Remove Programs.

    • On the Windows XP taskbar:
      1. Click Start > Control Panel.
      2. In the Control Panel window, double-click Add or Remove Programs.

  2. Click ISpyNOW.

    Note: You may need to use the scroll bar to view the whole list.
  3. Click Add/Remove, Change/Remove, or Remove (this varies with the operating system). Follow the prompts.

3. To run the scan
  1. Start your Symantec antivirus program, and then run a full system scan.
  2. If any files are detected, and depending on which software version you are using, you may see one or more of the following options:

    Note: This applies only to versions of Norton AntiVirus that support security risk detection. If you are running a version of Symantec AntiVirus Corporate Edition that supports security risk detection, and security risk detection has been enabled, you will only see a message box that gives the results of the scan. If you have questions in this situation, contact your network administrator.
    • Exclude (Not recommended): If you click this button, it will set the risk so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.

    • Ignore or Skip: This option tells the scanner to ignore the risk for this scan only. It will be detected again the next time that you run a scan.

    • Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the risk for this scan only, and thus, the risk will be detected again the next time that you run a scan.

      To actually delete the security risk:
      • Click its file name (under the Filename column).
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

    • Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
      • If you see a message, "Delete Failed" (or similar message), manually delete the file.
      • Click the file name of the risk that is under the Filename column.
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode . Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the risk may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

4. Deleting the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. Read the document: How to make a backup of the Windows registry .
  1. Click Start > Run.
  2. Type regedit

    Then click OK.

    Note: If the registry editor fails to open the risk may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

  3. Navigate to the subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

  4. In the right pane, delete the values:

    "Microsoft Tray"="[Executable file path]"
    "isntray" = "C:\Program Files\ISN\isn_builder.exe"

  5. Exit the Registry Editor.