Dialer.GlobalDialer

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Updated: February 13, 2007 11:34:55 AM
Type: Dialer
Version: n/a
Publisher: Global-Dialer S.L.
Risk Impact: High
File Names: Varies,depending on the site registered to the dialer.
Systems Affected: Windows

Behavior


Dialer.GlobalDialer is a generic dialer program that Global-Dialer S.L. produced. This program can be used to access various Web sites by dialing a high-cost phone number using the modem. The sites that can be accessed are mostly pornographic.

Symptoms


An unusually high phone bill listing unknown numbers.

  • The existence of the GlobalDialer folder in the Program Files folder.

Transmission


The most common installation method for this dialer program is through various Web sites, mainly pornographic in nature.

Antivirus Protection Dates

  • Initial Rapid Release version October 02, 2014 revision 022
  • Latest Rapid Release version February 01, 2015 revision 020
  • Initial Daily Certified version October 14, 2003
  • Latest Daily Certified version September 28, 2010 revision 036
  • Initial Weekly Certified release date October 15, 2003

Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.

Updated: February 13, 2007 11:34:55 AM
Type: Dialer
Version: n/a
Publisher: Global-Dialer S.L.
Risk Impact: High
File Names: Varies,depending on the site registered to the dialer.
Systems Affected: Windows


Once Dialer.GlobalDialer is activated, it typically creates the folder:

%Program Files%\GlobalDialer

where it copies itself. This folder contains all the configuration information of the dialer.

Updated: February 13, 2007 11:34:55 AM
Type: Dialer
Version: n/a
Publisher: Global-Dialer S.L.
Risk Impact: High
File Names: Varies,depending on the site registered to the dialer.
Systems Affected: Windows


The following instructions pertain to all Symantec antivirus products that support security risk detection.

  1. Update the definitions.
  2. Uninstall the security risk
  3. Close modem connections.
  4. Run a full system scan.
  5. Delete the value from the registry
For specific details on each of these steps, read the following instructions.

1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.

2. To uninstall the security risk
This security risk includes an uninstallation applet. In order to uninstall this security risk, complete the following instructions:
  1. Click Start > Settings > Control Panel or Start > Control Panel (this varies with the operating system).

  2. In the Control Panel window, double-click Add/Remove Programs.

    Windows Me only: If you do not see the Add/Remove Programs icon, click ...view all Control Panel options.

  3. Click Global Dialer

    Note:
    You may need to use the scroll bar to view the whole list.

  4. Click Add/Remove, Change/Remove, or Remove (this varies with the operating system). Follow the prompts.

    Note: After running the Add/Remove programs applet, all the files may have been removed. You will want to run a full system scan to ensure that this is the case. However, it is possible that no files will be detected after using Add/Remove programs.

3. To close modem connections
This risk uses available modems to create an Internet connection, sometimes without any visible signs. In order to successfully remove this threat, ensure that all modem-based Internet connections are disconnected before proceeding. For instructions on how to do this, consult the appropriate Internet service provider, computer manufacturer, or operating system documentation.

4. To run the scan
    Start your Symantec antivirus program, and then run a full system scan.

    If any files are detected, and depending on which software version you are using, you may see one or more of the following options:

    Note: This applies only to versions of Norton AntiVirus that support security risk detection. If you are running a version of Symantec AntiVirus Corporate Edition that supports security risk detection, and security risk detection has been enabled, you will only see a message box that gives the results of the scan. If you have questions in this situation, contact your network administrator.
    • Exclude (Not recommended): If you click this button, it will set the risk so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.

    • Ignore or Skip: This option tells the scanner to ignore the risk for this scan only. It will be detected again the next time that you run a scan.

    • Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the risk for this scan only, and thus, the risk will be detected again the next time that you run a scan.

      To actually delete the security risk:
      • Click its file name (under the Filename column).
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

    • Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
      • If you see a message, "Delete Failed" (or similar message), manually delete the file.
      • Click the file name of the risk that is under the Filename column.
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

5. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. Read the document: How to make a backup of the Windows registry .
  1. Click Start > Run.
  2. Type regedit

    Then click OK.

    Note: If the registry editor fails to open the risk may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

  3. Navigate to the key:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ru

  4. In the right pane, delete any values that have the same name as any of the files detected during the scan.

  5. Navigate to the key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

  6. In the right pane, delete any subkeys that start with the name "GlobalDialer."Exit the Registry Editor.