Discovered: March 15, 2005
Updated: February 13, 2007 12:35:26 PM
Also Known As: Win32.Sumom.C [Computer Associ, IM-Worm.Win32.Sumom.c [Kaspers, W32/Crog.worm [McAfee], W32/Sumom-C [Sophos], WORM_FATSO.C [Trend Micro]
Type: Worm
Systems Affected: Windows


W32.Serflog.C is a worm that spreads through file-sharing networks and MSN Messenger. The worm also lowers security settings.




Removing entries from the Hosts file
If this threat has modified the Windows Hosts file, there are two ways to remove these entries:

  • Install and run the current version of LiveUpdate. This will remove only the entries that refer to Symantec domains.
  • Manually edit the Hosts file and remove all the entries that the threat added.

To run the current version of LiveUpdate
  1. Click download LiveUpdate.

    Note:
    If you are not reading this Web page on the computer that is getting the error notice, the address for downloading the file is:

    ftp://ftp.symantec.com/public/english_us_canada/liveupdate/lusetup.exe

    If necessary, you can type this address into the address bar of the problem computer. Changes to the Hosts file will not stop you from getting to this site.

  2. Save the file to the Windows desktop.
  3. Double-click the lusetup.exe icon on the desktop to install LiveUpdate.
  4. Run LiveUpdate.
  5. Did you see the message "LU1860: LiveUpdate has detected a potential security compromise on your computer"?
    • If you did, let LiveUpdate "Remove these entries from the hosts files" (Recommended).
      This should allow LiveUpdate to run.
    • If you did not, that was not the cause of the problem. Return to the Removal section.


To manually edit the Hosts file and remove all the entries that the W32.Serflog.C added

Note: The location of the Hosts file may vary and some computers may not have this file. For example, if the file exists in Windows 98, it will usually be in C:\Windows; and it is located in the C:\WINNT\system32\drivers\etc folder in Windows 2000. There may also be multiple copies of this file in different locations.


Follow the instructions for your operating system:
  • Windows 95/98/Me/NT/2000
    1. Click Start, point to Find or Search, and then click Files or Folders.
    2. Make sure that "Look in" is set to (C:) and that "Include subfolders" is checked.
    3. In the "Named" or "Search for..." box, type:

      hosts

    4. Click Find Now or Search Now.
    5. For each Hosts file that you find, right-click the file, and then click Open With.
    6. Deselect the "Always use this program to open this program" check box.
    7. Scroll through the list of programs and double-click Notepad.
    8. When the file opens, delete all the entries in Step 21 of the "Technical Details" section.
    9. Close Notepad and save your changes when prompted.

  • Windows XP
    1. Click Start > Search.
    2. Click All files and folders.
    3. In the "All or part of the file name" box, type:

      hosts

    4. Verify that "Look in" is set to "Local Hard Drives" or to (C:).
    5. Click More advanced options.
    6. Check Search system folders.
    7. Check Search subfolders.
    8. Click Search.
    9. Click Find Now or Search Now.
    10. For each Hosts file that you find, right-click the file, and then click Open With.
    11. Deselect the Always use this program to open this program check box.
    12. Scroll through the list of programs and double-click Notepad.
    13. When the file opens, delete all the entries in Step 21 of the "Technical Details" section.
    14. Close Notepad and save your changes when prompted.


Processes terminated by the threat:

    • _avp32.exe
    • _avpcc.exe
    • _avpm.exe
    • adaware.exe
    • advxdwin.exe
    • agentsvr.exe
    • agentw.exe
    • alertsvc.exe
    • alevir.exe
    • alogserv.exe
    • amon9x.exe
    • anti -trojan.exe
    • antivirus.exe
    • ants.exe
    • apimonitor.exe
    • aplica32.exe
    • apvxdwin.exe
    • arr.exe
    • atcon.exe
    • atguard.exe
    • atro55en.exe
    • atupdater.exe
    • atwatch.exe
    • au.exe
    • aupdate.exe
    • auto -protect.nav80try.exe
    • autodown.exe
    • autotrace.exe
    • autoupdate.exe
    • avconsol.exe
    • ave32.exe
    • avgcc32.exe
    • avgctrl.exe
    • avgnt.exe
    • avgserv.exe
    • avgserv9.exe
    • avguard.exe
    • avgw.exe
    • avkpop.exe
    • avkserv.exe
    • avkservice.exe
    • avkwctl9.exe
    • avltmain.exe
    • avnt.exe
    • avp.exe
    • avp32.exe
    • avpcc.exe
    • avpdos32.exe
    • avpm.exe
    • avptc32.exe
    • avpupd.exe
    • avsched32.exe
    • avsynmgr.exe
    • avwin95.exe
    • avwinnt.exe
    • avwupd.exe
    • avwupd32.exe
    • avwupsrv.exe
    • avxmonitor9x.exe
    • avxmonitornt.exe
    • avxquar.exe
    • backweb.exe
    • bargains.exe
    • bd_professional.exe
    • beagle.exe
    • belt.exe
    • bidef.exe
    • bidserver.exe
    • bipcp.exe
    • bipcpevalsetup.exe
    • bisp.exe
    • blackd.exe
    • blackice.exe
    • blss.exe
    • bootconf.exe
    • bootwarn.exe
    • borg2.exe
    • bpc.exe
    • brasil.exe
    • bs120.exe
    • bundle.exe
    • bvt.exe
    • ccapp.exe
    • ccevtmgr.exe
    • ccpxysvc.exe
    • cdp.exe
    • cfd.exe
    • cfgwiz.exe
    • cfiadmin.exe
    • cfiaudit.exe
    • cfinet.exe
    • cfinet32.exe
    • claw95.exe
    • claw95cf.exe
    • clean.exe
    • cleaner.exe
    • cleaner3.exe
    • cleanpc.exe
    • click.exe
    • cmd.exe
    • cmd32.exe
    • cmesys.exe
    • cmgrdian.exe
    • cmon016.exe
    • connectionmonitor.exe
    • cpd.exe
    • cpf9x206.exe
    • cpfnt206.exe
    • ctrl.exe
    • cv.exe
    • cwnb181.exe
    • cwntdwmo.exe
    • datemanager.exe
    • dcomx.exe
    • defalert.exe
    • defscangui.exe
    • defwatch.exe
    • deputy.exe
    • divx.exe
    • dllcache.exe
    • dllreg.exe
    • doors.exe
    • dpf.exe
    • dpfsetup.exe
    • dpps2.exe
    • drwatson.exe
    • drweb32.exe
    • drwebupw.exe
    • dssagent.exe
    • dvp95.exe
    • dvp95_0.exe
    • ecengine.exe
    • efpeadm.exe
    • emsw.exe
    • ent.exe
    • esafe.exe
    • escanh95.exe
    • escanhnt.exe
    • escanv95.exe
    • espwatch.exe
    • ethereal.exe
    • etrustcipe.exe
    • evpn.exe
    • exantivirus -cnet.exe
    • exe.avxw.exe
    • expert.exe
    • explore.exe
    • f -agnt95.exe
    • f -agobot.exe
    • f -prot.exe
    • f -prot95.exe
    • f -stopw.exe
    • fameh32.exe
    • fast.exe
    • fch32.exe
    • fih32.exe
    • findviru.exe
    • firewall.exe
    • flowprotector.exe
    • fnrb32.exe
    • fp -win.exe
    • fp -win_trial.exe
    • fprot.exe
    • frw.exe
    • fsaa.exe
    • fsav.exe
    • fsav32.exe
    • fsav530stbyb.exe
    • fsav530wtbyb.exe
    • fsav95.exe
    • fsgk32.exe
    • fsm32.exe
    • fsma32.exe
    • fsmb32.exe
    • gator.exe
    • gbmenu.exe
    • gbpoll.exe
    • generics.exe
    • gmt.exe
    • guard.exe
    • guarddog.exe
    • hacktracersetup.exe
    • hbinst.exe
    • hbsrv.exe
    • hijackthis.exe
    • hotactio.exe
    • hotpatch.exe
    • htlog.exe
    • htpatch.exe
    • hwpe.exe
    • hxdl.exe
    • hxiul.exe
    • iamapp.exe
    • iamserv.exe
    • iamstats.exe
    • ibmasn.exe
    • ibmavsp.exe
    • icload95.exe
    • icloadnt.exe
    • icmon.exe
    • icsupp95.exe
    • icsuppnt.exe
    • idle.exe
    • iedll.exe
    • iedriver.exe
    • iexplorer.exe
    • iface.exe
    • ifw2000.exe
    • inetlnfo.exe
    • infus.exe
    • infwin.exe
    • init.exe
    • intdel.exe
    • intren.exe
    • iomon98.exe
    • iparmor.exe
    • iris.exe
    • isass.exe
    • isrv95.exe
    • istsvc.exe
    • jammer.exe
    • jdbgmrg.exe
    • jedi.exe
    • kavlite40eng.exe
    • kavpers40eng.exe
    • kavpf.exe
    • keenvalue.exe
    • kerio -pf - 213 - en - win.exe
    • kerio -wrl - 421 - en - win.exe
    • kerio -wrp - 421 - en - win.exe
    • kernel32.exe
    • killprocesssetup161.exe
    • launcher.exe
    • ldnetmon.exe
    • ldpro.exe
    • ldpromenu.exe
    • ldscan.exe
    • lnetinfo.exe
    • loader.exe
    • localnet.exe
    • lockdown.exe
    • lockdown2000.exe
    • lookout.exe
    • lordpe.exe
    • lsetup.exe
    • luall.exe
    • lucomserver.exe
    • luinit.exe
    • luspt.exe
    • mapisvc32.exe
    • mcagent.exe
    • mcmnhdlr.exe
    • mcshield.exe
    • mctool.exe
    • mcupdate.exe
    • mcvsrte.exe
    • mcvsshld.exe
    • md.exe
    • mfin32.exe
    • mfw2en.exe
    • mfweng3.02d30.exe
    • mgavrtcl.exe
    • mgavrte.exe
    • mghtml.exe
    • mgui.exe
    • minilog.exe
    • mmod.exe
    • monitor.exe
    • moolive.exe
    • mostat.exe
    • mpfagent.exe
    • mpfservice.exe
    • mpftray.exe
    • mrflux.exe
    • msapp.exe
    • msbb.exe
    • msblast.exe
    • mscache.exe
    • msccn32.exe
    • mscman.exe
    • msconfig.exe
    • msdm.exe
    • msdos.exe
    • msiexec16.exe
    • msinfo32.exe
    • mslaugh.exe
    • msmgt.exe
    • msmsgri32.exe
    • mssmmc32.exe
    • mssys.exe
    • msvxd.exe
    • mu0311ad.exe
    • mwatch.exe
    • n32scanw.exe
    • nav.exe
    • navap.navapsvc.exe
    • navapsvc.exe
    • navapw32.exe
    • navdx.exe
    • navengnavex15.navlu32.exe
    • navlu32.exe
    • navnt.exe
    • navstub.exe
    • navw32.exe
    • navwnt.exe
    • nc2000.exe
    • ncinst4.exe
    • ndd32.exe
    • neomonitor.exe
    • neowatchlog.exe
    • netarmor.exe
    • netd32.exe
    • netinfo.exe
    • netmon.exe
    • netscanpro.exe
    • netspyhunter-1.2.exe
    • netstat.exe
    • netutils.exe
    • nisserv.exe
    • nisum.exe
    • nmain.exe
    • nod32.exe
    • normist.exe
    • norton_internet_secu_3.0_407.exe
    • notstart.exe
    • npf40_tw_98_nt_me_2k.exe
    • npfmessenger.exe
    • nprotect.exe
    • npscheck.exe
    • npssvc.exe
    • nsched32.exe
    • nssys32.exe
    • nstask32.exe
    • nsupdate.exe
    • nt.exe
    • ntrtscan.exe
    • ntvdm.exe
    • ntxconfig.exe
    • nui.exe
    • nupgrade.exe
    • nvarch16.exe
    • nvc95.exe
    • nvsvc32.exe
    • nwinst4.exe
    • nwservice.exe
    • nwtool16.exe
    • ollydbg.exe
    • onsrvr.exe
    • optimize.exe
    • ostronet.exe
    • otfix.exe
    • outpost.exe
    • outpostinstall.exe
    • outpostproinstall.exe
    • padmin.exe
    • panixk.exe
    • patch.exe
    • pavcl.exe
    • pavproxy.exe
    • pavsched.exe
    • pavw.exe
    • pcc2002s902.exe
    • pcc2k_76_1436.exe
    • pcciomon.exe
    • pccntmon.exe
    • pccwin97.exe
    • pccwin98.exe
    • pcdsetup.exe
    • pcfwallicon.exe
    • pcip10117_0.exe
    • pcscan.exe
    • pdsetup.exe
    • penis.exe
    • periscope.exe
    • persfw.exe
    • perswf.exe
    • pf2.exe
    • pfwadmin.exe
    • pgmonitr.exe
    • pingscan.exe
    • platin.exe
    • pop3trap.exe
    • poproxy.exe
    • popscan.exe
    • portdetective.exe
    • portmonitor.exe
    • powerscan.exe
    • ppinupdt.exe
    • pptbc.exe
    • ppvstop.exe
    • prizesurfer.exe
    • prmt.exe
    • prmvr.exe
    • procdump.exe
    • processmonitor.exe
    • procexplorerv1.0.exe
    • programauditor.exe
    • proport.exe
    • protectx.exe
    • pspf.exe
    • purge.exe
    • pussy.exe
    • pview95.exe
    • qconsole.exe
    • qserver.exe
    • rapapp.exe
    • rav7.exe
    • rav7win.exe
    • rav8win32eng.exe
    • ray.exe
    • rb32.exe
    • rcsync.exe
    • realmon.exe
    • reged.exe
    • regedit.exe
    • regedt32.exe
    • rescue.exe
    • rescue32.exe
    • rrguard.exe
    • rshell.exe
    • rtvscan.exe
    • rtvscn95.exe
    • rulaunch.exe
    • run32dll.exe
    • rundll.exe
    • rundll16.exe
    • ruxdll32.exe
    • safeweb.exe
    • sahagent.exe
    • save.exe
    • savenow.exe
    • sbserv.exe
    • sc.exe
    • scam32.exe
    • scan32.exe
    • scan95.exe
    • scanpm.exe
    • scrscan.exe
    • scrsvr.exe
    • scvhost.exe
    • sd.exe
    • serv95.exe
    • service.exe
    • servlce.exe
    • servlces.exe
    • setup_flowprotector_us.exe
    • setupvameeval.exe
    • sfc.exe
    • sgssfw32.exe
    • sh.exe
    • shellspyinstall.exe
    • shn.exe
    • showbehind.exe
    • smc.exe
    • sms.exe
    • smss32.exe
    • soap.exe
    • sofi.exe
    • sperm.exe
    • spf.exe
    • sphinx.exe
    • spoler.exe
    • spoolcv.exe
    • spoolsv32.exe
    • spyxx.exe
    • srexe.exe
    • srng.exe
    • ss3edit.exe
    • ssg_4104.exe
    • ssgrate.exe
    • st2.exe
    • start.exe
    • stcloader.exe
    • supftrl.exe
    • support.exe
    • supporter5.exe
    • svc.exe
    • svchostc.exe
    • svchosts.exe
    • svshost.exe
    • sweep95.exe
    • sweepnet.sweepsrv.sys.swnetsup.exe
    • symproxysvc.exe
    • symtray.exe
    • sysedit.exe
    • system.exe
    • system32.exe
    • sysupd.exe
    • taskmg.exe
    • taskmgr.exe
    • taskmo.exe
    • taskmon.exe
    • taumon.exe
    • tbscan.exe
    • tc.exe
    • tca.exe
    • tcm.exe
    • tds-3.exe
    • tds2 -nt.exe
    • tds2-98.exe
    • teekids.exe
    • tfak.exe
    • tfak5.exe
    • tgbob.exe
    • titanin.exe
    • titaninxp.exe
    • tracert.exe
    • trickler.exe
    • trjscan.exe
    • trjsetup.exe
    • trojantrap3.exe
    • tsadbot.exe
    • tvmd.exe
    • tvtmd.exe
    • undoboot.exe
    • updat.exe
    • update.exe
    • upgrad.exe
    • utpost.exe
    • vbcmserv.exe
    • vbcons.exe
    • vbust.exe
    • vbwin9x.exe
    • vbwinntw.exe
    • vcsetup.exe
    • vet32.exe
    • vet95.exe
    • vettray.exe
    • vfsetup.exe
    • vir -help.exe
    • virusmdpersonalfirewall.exe
    • vnlan300.exe
    • vnpc3000.exe
    • vpc32.exe
    • vpc42.exe
    • vpfw30s.exe
    • vptray.exe
    • vscan40.exe
    • vscenu6.02d30.exe
    • vsched.exe
    • vsecomr.exe
    • vshwin32.exe
    • vsisetup.exe
    • vsmain.exe
    • vsmon.exe
    • vsstat.exe
    • vswin9xe.exe
    • vswinntse.exe
    • vswinperse.exe
    • w32dsm89.exe
    • w9x.exe
    • watchdog.exe
    • webdav.exe
    • webscanx.exe
    • webtrap.exe
    • wfindv32.exe
    • wgfe95.exe
    • whoswatchingme.exe
    • wimmun32.exe
    • win -bugsfix.exe
    • win32.exe
    • win32us.exe
    • winactive.exe
    • window.exe
    • windows.exe
    • wininetd.exe
    • wininit.exe
    • wininitx.exe
    • winlogin.exe
    • winmain.exe
    • winnet.exe
    • winppr32.exe
    • winrecon.exe
    • winservn.exe
    • winssk32.exe
    • winstart.exe
    • winstart001.exe
    • wintsk32.exe
    • winupdate.exe
    • wkufind.exe
    • wnad.exe
    • wnt.exe
    • wradmin.exe
    • wrctrl.exe
    • wsbgate.exe
    • wscript.exe
    • wupdater.exe
    • wupdt.exe
    • wyvernworksfirewall.exe
    • xpf202en.exe
    • zapro.exe
    • zapsetup3001.exe
    • zatutor.exe
    • zonalm2601.exe
    • zonealarm.exe


Antivirus Protection Dates

  • Initial Rapid Release version March 15, 2005
  • Latest Rapid Release version September 28, 2010 revision 054
  • Initial Daily Certified version March 15, 2005
  • Latest Daily Certified version September 28, 2010 revision 036
  • Initial Weekly Certified release date March 16, 2005

Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.

Writeup By: Yana Liu

Discovered: March 15, 2005
Updated: February 13, 2007 12:35:26 PM
Also Known As: Win32.Sumom.C [Computer Associ, IM-Worm.Win32.Sumom.c [Kaspers, W32/Crog.worm [McAfee], W32/Sumom-C [Sophos], WORM_FATSO.C [Trend Micro]
Type: Worm
Systems Affected: Windows


When, W32.Serflog.C is executed, it performs the following actions:

  1. Closes Windows that contain the following strings in their titles:

    • ADWARE
    • ALERTS
    • ANTI
    • AUTOSTARTED
    • Avg
    • BENIGN
    • BLOCKER
    • BUG
    • BULLGUARD
    • BUSTER
    • CENTER
    • -CILLIN
    • CLEANER
    • CMD
    • Command
    • DESTROY
    • DETECTION
    • DOCTOR
    • EARTHLINK
    • EDITOR
    • ELIMINATE
    • EYE
    • FIGHT
    • Filter
    • FIREWALL
    • FIX
    • FIXING
    • HEAL
    • HELP
    • HUNTER
    • KERIO
    • Kill
    • LABS
    • LIVEUPDATE
    • MALWARE
    • MALWHERE
    • MCAFEE
    • NETCOP
    • NOD32
    • NORTON
    • PANDA
    • PROMPT
    • PROTECTOR
    • REGISTRY
    • REMOVAL
    • RESTORE
    • SANDBOX
    • SCAN
    • SECURE
    • SECURITY
    • SOPHOS
    • SPY
    • SPYBOT
    • SPYWARE
    • STOPPER
    • SWEEPER
    • TASK
    • TOOL
    • TREND
    • Update
    • VCATCH
    • VIRUS
    • WATCH
    • WORM

      Which may result in the following functions being disabled:

    • Registry editing programs
    • Command line
    • Process monitoring programs
    • Task manager

  2. Creates the following mutex so that only one instance of the worm is run on the compromised computer:

    '-S-K-Y-'-D-E-V-I-L-'

  3. It sets its file attributes to archive, system, and hidden.

  4. Copies itself as the following:

    • %System%\csnss.exe
    • %System%\mcsv.com
    • %Windows%\svhost.exe

      Notes:
    • %System% is a variable that refers to the System folder. By default this is C:\Windows\System (Windows 95/98/Me), C:\Winnt\System32 (Windows NT/2000), or C:\Windows\System32 (Windows XP).
    • The file attributes are set to archive, system, and hidden.

  5. Creates the following copies of itself:

    • %SystemDrive%\Death of crazy frog!.pif
    • %SystemDrive%\Hot babe!.pif
    • %SystemDrive%\Really Cute.pif
    • %SystemDrive%\My piccy.pif
    • %SystemDrive%\Bungee-Fuck.pif
    • %SystemDrive%\I_love_you.123greetings.com.com
    • %SystemDrive%\Paris Hilton Sex Tape.pif
    • %SystemDrive%\Shoot Bill Gates!.exe
    • %SystemDrive%\Best_Friend.scr
    • %SystemDrive%\lol Busted Are Gay!.pif
    • %SystemDrive%\Saddam Song!.pif
    • %SystemDrive%\Me at the Beach!.pif
    • %SystemDrive%\l0ser.HTML

      Notes: %SystemDrive% is a variable that refers to the drive on which Windows is installed. By default, this is drive C.

  6. Adds the value:

    "[Value Name]" = "[File name]"

    to the registry subkeys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

    so that the worm is executed every time Windows starts.

    Where [Value Name] is one of the following:

    • NDAv
    • SDAv

      and where [File name] is one of the following:

    • %System%\csnss.exe
    • %Window%\svhost.exe

  7. Adds the value:

    "Userinit" = "%System%\userinit.exe %System%\mcsv.com"

    to the registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

  8. Adds the registry values:

    "DisableConfig" = "1"
    "DisableSR" = "1"

    to the registry subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore

    to disable system restore.

  9. Adds the value:

    "NoFolderOptions" = "1"

    to the registry subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer

  10. Adds the value:

    "Hidden" = "2"

    to the registry subkey:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Advanced

  11. Adds the value:

    "NoWindowsUpdate" = "1"

    to the registry subkey:

    HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Policies\Explorer

  12. Adds the value:

    "AvEnbl"= "0"

    to the registry subkey:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSNMessenger

  13. Deletes the following registry subkeys:

    HKEY_LOCAL_MACHINE\Software\Symantec
    HKEY_LOCAL_MACHINE\Software\McAfee
    HKEY_LOCAL_MACHINE\Software\KasperskyLab
    HKEY_LOCAL_MACHINE\Software\Agnitum
    HKEY_LOCAL_MACHINE\Software\Panda Software
    HKEY_LOCAL_MACHINE\Software\Zone Labs

  14. Deletes the values from the following registry subkeys:

    HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger\"AntiVirus"
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\"MS_LARISSA"
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\"SpoolSV Manager"
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\"MSLARISSA"
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\"Command Prompt32"
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\"(L4r1$$4) (4nt1) (V1ruz)"

  15. Retrieves a file name from the following registry subkey and deletes the file:

    HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger\"AntiVirus"

  16. Creates the file %SystemDrive%\10ser.Html, whose attributes are set to archive, hidden, and system. Then the worm opens this html file to display a .jpg file from [domain removed]bill_gates.jpg.

  17. Displays a counter that shows how many computers have been compromised by the worm. The counter is referenced to the following Web site:

    [domain removed] /index.php?u=ffffggggg&s=ainv

  18. Creates a file %Windows%\LARISSA you muppet.txt, which is a nonmalicious text file. The worm displays this text file if the current system day is 2, 10, 12, 19, 26, 29, or 31.

    Note: The file attributes are set to archive, system, and hidden.

  19. Sends a copy of itself to all the contacts in MSN Messenger using one of the following file names:

    • Crazy frog gets killed by train!.pif
    • Annoying crazy frog getting killed.pif
    • See my lesbian friends.pif
    • My new photo!.pif
    • Me on holiday!.pif
    • The Cat And The Fan piccy.pif
    • How a Blonde Eats a Banana...pif
    • Mona Lisa Wants Her Smile Back.pif
    • Topless in Mini Skirt! lol.pif
    • Fat Elvis! lol.pif
    • Jennifer Lopez.scr

  20. Copies itself to the following folders, which are used by various file-sharing applications:

    • %SystemDrive%\My Shared Folder
    • %SystemDrive%\Documents and Settings
    • %SystemDrive%\ProgramFiles\eMule\Incoming
    • %UserProfile%\Shared

      Note: %UserProfile% is a variable that refers to the current user's profile folder. By default, this is C:\Documents and Settings\<Current User> (Windows NT/2000/XP).

      The worm copies itself to the above folders using the following file names:
    • MSN Messenger 7 patch!.exe
    • CE/DP Stealer 2.exe
    • MSN Avatar Display Pack 1.0.exe

      Note: The file attributes are set to archive, system, and hidden.

  21. Terminates processes. A full list of processes deleted by the threat is given in the additional information section below.

  22. Adds the following text to the Hosts file to block access to various Web sites, some of which may be security-related:

    212.58.240.33 www.symantec.com
    212.58.240.33 www.sophos.com
    212.58.240.33 www.mcafee.com
    212.58.240.33 www.viruslist.com
    212.58.240.33 www.f-secure.com
    212.58.240.33 www.avp.com
    212.58.240.33 www.kaspersky.com
    212.58.240.33 www.networkassociates.com
    212.58.240.33 www.ca.com
    212.58.240.33 www.my-etrust.com
    212.58.240.33 www.nai.com
    212.58.240.33 www.trendmicro.com
    212.58.240.33 www.grisoft.com
    212.58.240.33 securityresponse.symantec.com
    212.58.240.33 symantec.com
    212.58.240.33 sophos.com
    212.58.240.33 mcafee.com
    212.58.240.33 liveupdate.symantecliveupdate.com
    212.58.240.33 viruslist.com
    212.58.240.33 f-secure.com
    212.58.240.33 kaspersky.com
    212.58.240.33 kaspersky-labs.com
    212.58.240.33 avp.com
    212.58.240.33 networkassociates.com
    212.58.240.33 ca.com
    212.58.240.33 mast.mcafee.com
    212.58.240.33 my-etrust.com
    212.58.240.33 download.mcafee.com
    212.58.240.33 dispatch.mcafee.com
    212.58.240.33 secure.nai.com
    212.58.240.33 nai.com
    212.58.240.33 update.symantec.com
    212.58.240.33 updates.symantec.com
    212.58.240.33 us.mcafee.com
    212.58.240.33 liveupdate.symantec.com
    212.58.240.33 customer.symantec.com
    212.58.240.33 rads.mcafee.com
    212.58.240.33 trendmicro.com
    212.58.240.33 grisoft.com
    212.58.240.33 sandbox.norman.no
    212.58.240.33 www.pandasoftware.com
    212.58.240.33 uk.trendmicro-europe.com


Recommendations

Symantec Security Response encourages all users and administrators to adhere to the following basic security "best practices":

  • Use a firewall to block all incoming connections from the Internet to services that should not be publicly available. By default, you should deny all incoming connections and only allow services you explicitly want to offer to the outside world.
  • Enforce a password policy. Complex passwords make it difficult to crack password files on compromised computers. This helps to prevent or limit damage when a computer is compromised.
  • Ensure that programs and users of the computer use the lowest level of privileges necessary to complete a task. When prompted for a root or UAC password, ensure that the program asking for administration-level access is a legitimate application.
  • Disable AutoPlay to prevent the automatic launching of executable files on network and removable drives, and disconnect the drives when not required. If write access is not required, enable read-only mode if the option is available.
  • Turn off file sharing if not needed. If file sharing is required, use ACLs and password protection to limit access. Disable anonymous access to shared folders. Grant access only to user accounts with strong passwords to folders that must be shared.
  • Turn off and remove unnecessary services. By default, many operating systems install auxiliary services that are not critical. These services are avenues of attack. If they are removed, threats have less avenues of attack.
  • If a threat exploits one or more network services, disable, or block access to, those services until a patch is applied.
  • Always keep your patch levels up-to-date, especially on computers that host public services and are accessible through the firewall, such as HTTP, FTP, mail, and DNS services.
  • Configure your email server to block or remove email that contains file attachments that are commonly used to spread threats, such as .vbs, .bat, .exe, .pif and .scr files.
  • Isolate compromised computers quickly to prevent threats from spreading further. Perform a forensic analysis and restore the computers using trusted media.
  • Train employees not to open attachments unless they are expecting them. Also, do not execute software that is downloaded from the Internet unless it has been scanned for viruses. Simply visiting a compromised Web site can cause infection if certain browser vulnerabilities are not patched.
  • If Bluetooth is not required for mobile devices, it should be turned off. If you require its use, ensure that the device's visibility is set to "Hidden" so that it cannot be scanned by other Bluetooth devices. If device pairing must be used, ensure that all devices are set to "Unauthorized", requiring authorization for each connection request. Do not accept applications that are unsigned or sent from unknown sources.
  • For further information on the terms used in this document, please refer to the Security Response glossary.

Writeup By: Yana Liu

Discovered: March 15, 2005
Updated: February 13, 2007 12:35:26 PM
Also Known As: Win32.Sumom.C [Computer Associ, IM-Worm.Win32.Sumom.c [Kaspers, W32/Crog.worm [McAfee], W32/Sumom-C [Sophos], WORM_FATSO.C [Trend Micro]
Type: Worm
Systems Affected: Windows



Removal using the W32.Serflog.C Removal Tool
Symantec Security Response has developed a removal tool to clean the infections of W32.Serflog.C. Use this removal tool first, as it is the easiest way to remove this threat.


Manul Removal Instructions
For specific details on each of these steps, read the following instructions.

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.

  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan and delete all the files detected as W32.Serflog.C.
  4. Delete the value that was added to the registry.
For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
Note:
When you are completely finished with the removal procedure and are satisfied that the threat has been removed, re-enable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article, "Antivirus Tools Cannot Clean Infected Files in the _Restore Folder ," Article ID: Q263455.

2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
  • Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater).

    The Intelligent Updater virus definitions are available: Read "How to update virus definition files using the Intelligent Updater" for detailed instructions.

    Note: If you see an error, such as LU1418, when you try to run LiveUpdate and you cannot get the Web site hosting the Intelligent Updater, it is likely that the worm has modified the Hosts file. You can either download and install LiveUpdate 2.5, which can remove Symantec entries from that file, or you can edit it yourself. See the instructions for both in the "Additional Information" section below.

3. To scan for and delete the infected files
  1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.
  2. Run a full system scan.
  3. If any files are detected as infected with W32.Serflog.C, click Delete.

    Note:
    If your Symantec antivirus product reports that it cannot delete an infected file, Windows may be using the file. To fix this, run the scan in Safe mode. For instructions, read the document, "How to start the computer in Safe Mode." Once you have restarted in Safe mode, run the scan again.

    After the files are deleted, restart the computer in Normal mode and proceed with section 4.
4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. Read the document, "How to make a backup of the Windows registry ," for instructions.
  1. Click Start > Run.
  2. Type regedit

    Then click OK.

  3. Navigate to the subkeys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

  4. In the right pane, delete the value:

    "[Value name]" = "[File name]"

    Where [Value name] is one of the following:

    • NDAv
    • SDAv

      and where [File name] is one of the following:

    • %System%\csnss.exe
    • %Window%\svhost.exe

  5. Navigate to the subkeys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

  6. In the right pane, replace the value:

    "Userinit" = "%System%\userinit.exe %System%\mcsv.com"

    with

    "Userinit" = "%System%\userinit.exe"

  7. Remove or restore the registry values if appropriate:

    "DisableConfig" = "1"
    "DisableSR" = "1"

    In the registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore

  8. Reset the following registry entries if appropriate:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\"NoFolderOptions" = "1"
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Advanced\"Hidden" = "2"
    HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Policies\Explorer\"NoWindowsUpdate" = "1"
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSNMessenger\"AvEnbl"= "0"

  9. Exit the Registry Editor.


Writeup By: Yana Liu