Spyware.MessageSpy

Printer Friendly Page

Updated: February 13, 2007 11:43:46 AM
Type: Spyware
Version: 3.1.1
Publisher: Zemerick Software, Inc.
Risk Impact: High
File Names: setup.exe msaolim.exe
Systems Affected: Windows

Behavior


Spyware.MessageSpy is a spyware program that can record online chat conversations.

Symptoms


One or more files are detected as Spyware.MessageSpy.

Transmission


Spyware.MessageSpy must be manually installed.

Antivirus Protection Dates

  • Initial Rapid Release version October 02, 2014 revision 022
  • Latest Rapid Release version October 02, 2014 revision 022
  • Initial Daily Certified version May 06, 2005
  • Latest Daily Certified version September 28, 2010 revision 036
  • Initial Weekly Certified release date May 11, 2005

Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.

Updated: February 13, 2007 11:43:46 AM
Type: Spyware
Version: 3.1.1
Publisher: Zemerick Software, Inc.
Risk Impact: High
File Names: setup.exe msaolim.exe
Systems Affected: Windows


When Spyware.MessageSpy is installed, it performs the following actions:


  1. Creates the following files:

    • %UserProfile%\Start Menu\Programs\Zemerick Software\Message Spy\Message Spy Documentation.lnk
    • %UserProfile%\Start Menu\Programs\Zemerick Software\Message Spy\Message Spy.lnk
    • %ProgramFiles%\msaolim\Message Spy Documentation.url
    • %ProgramFiles%\msaolim\msaolim.exe
    • %ProgramFiles%\msaolim\ms_index.html
    • %ProgramFiles%\msaolim\notification.html
    • %ProgramFiles%\msaolim\settings.dat
    • %ProgramFiles%\msaolim\unins.exe
    • %ProgramFiles%\msaolim\unins000.dat
    • %ProgramFiles%\msaolim\unins000.exe
    • %System%\comdlg32.ocx -- This is a non-malicious component that may be used by other applications.
    • %System%\polarcrypto.dll -- This is a non-malicious component that may be used by other applications.
    • %System%\polarziplight.dll -- This is a non-malicious component that may be used by other applications.
    • %System%\Richtx32.ocx -- This is a non-malicious component that may be used by other applications.

      Notes:
    • %UserProfile% is a variable that refers to the current user's profile folder. By default, this is C:\Documents and Settings\<Current User> (Windows NT/2000/XP).
    • %ProgramFiles% is a variable that refers to the program files folder. By default, this is C:\Program Files.
    • %System% is a variable that refers to the System folder. By default this is C:\Windows\System (Windows 95/98/Me), C:\Winnt\System32 (Windows NT/2000), or C:\Windows\System32 (Windows XP).

  2. Adds the value:

    "msaim" = "C:\Program Files\msaolim\msaolim.exe"

    to the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\

    so that the spyware runs when you start Windows.

    Note: This value is added if loading at windows boot time option is enabled.

  3. Records online chat conversations.


Updated: February 13, 2007 11:43:46 AM
Type: Spyware
Version: 3.1.1
Publisher: Zemerick Software, Inc.
Risk Impact: High
File Names: setup.exe msaolim.exe
Systems Affected: Windows


The following instructions pertain to all Symantec antivirus products that support security risk detection.

  1. Update the definitions.
  2. Run a full system scan.
  3. Delete any values added to the registry.
  4. Run System File Checker to verify the integrity of Windows System files.
For specific details on each of these steps, read the following instructions.

1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.


2. To run the scan
  1. Start your Symantec antivirus program, and then run a full system scan.
  2. If any files are detected as Spyware.MessageSpy and depending on which software version you are using, you may see one or more of the following options:

    Note: This applies only to versions of Norton AntiVirus that support security risk detection. If you are running a version of Symantec AntiVirus Corporate Edition that supports security risk detection, and security risk detection has been enabled, you will only see a message box that gives the results of the scan. If you have questions in this situation, contact your network administrator.
    • Exclude (Not recommended): If you click this button, it will set the risk so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.

    • Ignore or Skip: This option tells the scanner to ignore the risk for this scan only. It will be detected again the next time that you run a scan.

    • Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the risk for this scan only, and thus, the risk will be detected again the next time that you run a scan.

      To actually delete the security risk:
      • Click its file name (under the Filename column).
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

        If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer. Restart the computer in Normal mode.

    • Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
      • If you see a message, "Delete Failed" (or similar message), manually delete the file.
      • Click the file name of the risk that is under the Filename column.
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

        If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer. Restart the computer in Normal mode.

        Note: If your Symantec antivirus product reports that it cannot delete a detected file, Windows may be using the file. To fix this, run the scan in Safe mode. For instructions, read the document: How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.

        After the files are deleted, restart the computer in Normal mode and proceed with the next section.

        Warning messages may be displayed when the computer is restarted, as the risk has not been fully removed at this point. Please ignore these messages and just click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

        Title: [File path]
        Message body: Windows cannot find [file name]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

3. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. Read the document: How to make a backup of the Windows registry .
  1. Click Start > Run.
  2. Type regedit

    Then click OK.

  3. Navigate to the subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

  4. In the right pane, delete the value:

    "msaim" = "C:\Program Files\msaolim\msaolim.exe"

  5. Exit the Registry Editor.

4. To run System File Checker
    Note: This risk may install non-standard versions of Windows system files. To ensure that the files on your computer are Microsoft-standard files, please follow these instructions.
a. Click on Start, followed by Run.

b. In the box, type in sfc /scannow.

c. When prompted, insert your Windows installation CD