Spyware.SecondSight

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Updated: February 13, 2007 11:48:26 AM
Type: Spyware
Version: n/a
Publisher: n/a
Risk Impact: Medium
File Names: %SystemDrive%\System VolumeID\RP15\LibCache\MsiInterface.exe %SystemDrive%\System VolumeID\RP15\L
Systems Affected: Windows

Behavior


Spyware.SecondSight is a spyware program that captures keystrokes and screen shots, and logs user activity on the compromised computer. The risk can then send the logged information to a remote attacker via email.

Symptoms


Your Symantec program detects Spyware.SecondSight

Transmission


Spyware.SecondSight must be manually installed.

Antivirus Protection Dates

  • Initial Rapid Release version October 02, 2014 revision 022
  • Latest Rapid Release version January 15, 2018 revision 020
  • Initial Daily Certified version February 17, 2006
  • Latest Daily Certified version January 15, 2018 revision 024
  • Initial Weekly Certified release date February 22, 2006

Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.

Updated: February 13, 2007 11:48:26 AM
Type: Spyware
Version: n/a
Publisher: n/a
Risk Impact: Medium
File Names: %SystemDrive%\System VolumeID\RP15\LibCache\MsiInterface.exe %SystemDrive%\System VolumeID\RP15\L
Systems Affected: Windows


When Spyware.SecondSight is executed, it performs the following actions:

  1. Creates the following files:

    • %SystemDrive%\System VolumeID\RP15\LibCache\MsiInterface.exe
    • %SystemDrive%\System VolumeID\RP15\LibCache\msunin.exe
    • %SystemDrive%\System VolumeID\RP15\LibCache\scvhost.exe
    • %SystemDrive%\System VolumeID\RP15\LibCache\svcView.exe
    • %SystemDrive%\System VolumeID\RP46\APIgdi32.dll
    • %SystemDrive%\System VolumeID\RP46\bnr16.dll
    • %SystemDrive%\System VolumeID\RP46\bnr32.dll
    • %SystemDrive%\System VolumeID\RP46\sysadmin1.dll
    • %SystemDrive%\System VolumeID\RP46\sysadmin2.dll
    • %SystemDrive%\System VolumeID\RP46\sysadmin3.dll
    • %SystemDrive%\System VolumeID\RP46\sysnav04.dll
    • %SystemDrive%\System VolumeID\RP46\sysnav3a.dll
    • %SystemDrive%\System VolumeID\RP46\sysnav3b.dll
    • %SystemDrive%\System VolumeID\RP46\wcp32.dll
    • %System%\complus32\KSDPANEL.ocx
    • %System%\complus32\KBDMONITOR.OCX
    • %System%\mmemdrv.exe
    • %System%\KTKbdHk3.DLL

      Note:
    • %System% is a variable that refers to the System folder. By default this is C:\Windows\System (Windows 95/98/Me), C:\Winnt\System32 (Windows NT/2000), or C:\Windows\System32 (Windows XP).
    • %SystemDrive% is a variable that refers to the drive on which Windows is installed. By default, this is drive C.

  2. Creates the following registry subkeys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\KSDPanel.Panel
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\KbdMonitor.KeyMon
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{C4D77E92-252D-11D4-B358-C9A9F1AA7152}
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{C4D77E93-252D-11D4-B358-C9A9F1AA7152}
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4D77E94-252D-11D4-B358-C9A9F1AA7152}
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{B60B1875-E5CA-11D2-BC3D-78A407C10000}
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B60B1871-E5CA-11D2-BC3D-78A407C10000}
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B60B1874-E5CA-11D2-BC3D-78A407C10000}

  3. Adds the value:

    "mmemdrv" = "%system%\mmemdrv.exe /n"

    to the registry subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

    so that it runs every time Windows starts.

  4. Creates the following files, which may also be used by legitimate programs:

    • %Windir%\LastGood\system32\ASYCFILT.DLL
    • %Windir%\LastGood\system32\COMCAT.DLL
    • %Windir%\LastGood\system32\MSVBVM60.DLL
    • %Windir%\LastGood\system32\OLEAUT32.DLL
    • %Windir%\LastGood\system32\OLEPRO32.DLL
    • %Windir%\LastGood\system32\STDOLE2.TLB
    • %UserProfile%\Local Settings\Temp\vbrun60sp5.exe
    • %System%\complus32\TABCTL32.OCX
    • %System%\complus32\smtp.ocx
    • %System%\complus32\vsflex7l.ocx
    • %System%\complus32\XceedZip.dll
    • %System%\complus32\XIMGEDIT30.OCX
    • %System%\complus32\DGuard2.ocx
    • %System%\complus32\Psrl32.ocx
    • %System%\complus32\xpcheck.ocx
    • %System%\complus32\iQCustomButton.ocx
    • %System%\complus32\Trlpro.ocx
    • %System%\msstkrp.dll
    • %System%\mswinsck.ocx
    • %System%\msstkprp.dll
    • %System%\mswinsck.ocx
    • %System%\ptrue.dll
    • %System%\ptrue2.DLL
    • %System%\base64.dll
    • %System%\ccrpprg6.ocx

      Note:
    • %Windir% is a variable that refers to the Windows installation folder. By default, this is C:\Windows or C:\Winnt.
    • %UserProfile% is a variable that refers to the current user's profile folder. By default, this is C:\Documents and Settings\[CURRENT USER] (Windows NT/2000/XP).

  5. Creates the following registry subkeys, which may also be used by legitimate programs:

    HKEY_ALL_USERS\Software\Microsoft\Visual Basic
    HKEY_ALL_USERS\Software\Microsoft\Visual Basic\6.0
    HKEY_CLASSES_ROOT\Base64Lib.Base64
    HKEY_CLASSES_ROOT\CCRProgressBar6.ccrpProgressBar
    HKEY_CLASSES_ROOT\CLSID\{07A76179-15AB-4F36-9D70-1EFB129234DA}
    HKEY_CLASSES_ROOT\CLSID\{1B81073E-AE6B-48BC-A15C-E8E2FC184AA2}
    HKEY_CLASSES_ROOT\CLSID\{28656ABB-8E12-11D2-950F-000000000000}
    HKEY_CLASSES_ROOT\CLSID\{33257AA1-5F0F-4808-BA9E-B49DC9E5B161}
    HKEY_CLASSES_ROOT\CLSID\{36588E10-5139-4E47-86C6-FEE5DBD92668}
    HKEY_CLASSES_ROOT\CLSID\{4C836512-BB70-11D2-A5A7-00105A9C91C6}
    HKEY_CLASSES_ROOT\CLSID\{572110FB-7FC4-11D5-B57F-0050BAE7FEC4}
    HKEY_CLASSES_ROOT\CLSID\{5EC2EB59-7487-4EA8-A6AA-9E08175A380B}
    HKEY_CLASSES_ROOT\CLSID\{681A54C9-1AA8-4F02-A80B-28016562A546}
    HKEY_CLASSES_ROOT\CLSID\{7435B1E5-1132-11D4-881C-FE73F1277977}
    HKEY_CLASSES_ROOT\CLSID\{8622CF73-1059-4F1E-BE61-2774421FEAF6}
    HKEY_CLASSES_ROOT\CLSID\{89E24949-B9C2-11D5-B580-0050BAE7FEC4}
    HKEY_CLASSES_ROOT\CLSID\{A43F5A99-286A-4239-9E14-6A102DB795F6}
    HKEY_CLASSES_ROOT\CLSID\{C0A63B86-4B21-11d3-BD95-D426EF2C7949}
    HKEY_CLASSES_ROOT\CLSID\{C4D4C4D0-AFFA-4538-9919-DF8EE039B416}
    HKEY_CLASSES_ROOT\CLSID\{C8530F8C-C19C-11D2-99D6-9419F37DBB29}
    HKEY_CLASSES_ROOT\CLSID\{C9AC6C7F-FF07-40D9-A782-99B06991E0DC}
    HKEY_CLASSES_ROOT\CLSID\{CF36A6BA-647A-4A06-A975-9151EC633859}
    HKEY_CLASSES_ROOT\CLSID\{CF424AF9-6EBC-4EF6-8B51-BB39452043DC}
    HKEY_CLASSES_ROOT\CLSID\{D33B7CB4-A28C-4827-BF8A-B1ABC3D4DD30}
    HKEY_CLASSES_ROOT\CLSID\{D3CD7E76-F46E-4D4D-8A37-6E1D9B915CD9}
    HKEY_CLASSES_ROOT\CLSID\{D3DC0749-CA2E-4D23-A008-382712834D82}
    HKEY_CLASSES_ROOT\CLSID\{D4E1AA10-9077-42BB-8627-A483E760A02D}
    HKEY_CLASSES_ROOT\CLSID\{DB797690-40E0-11D2-9BD5-0060082AE372}
    HKEY_CLASSES_ROOT\CLSID\{EB01AF3F-2923-40EB-9C4A-B04F78F23A52}
    HKEY_CLASSES_ROOT\CLSID\{F232B935-B123-48CB-B41E-554211E9DB61}
    HKEY_CLASSES_ROOT\CLSID\{F2575F18-1689-49DD-BC3A-32EC11EB6AA3}
    HKEY_CLASSES_ROOT\CLSID\{3637182B-FC80-48E6-A990-3E9AD725F831}
    HKEY_CLASSES_ROOT\CLSID\{572110FF-7FC4-11D5-B57F-0050BAE7FEC4}
    HKEY_CLASSES_ROOT\CLSID\{57211101-7FC4-11D5-B57F-0050BAE7FEC4}
    HKEY_CLASSES_ROOT\CLSID\{90920EDB-F231-4F96-8258-D3C43DCA2405}
    HKEY_CLASSES_ROOT\CLSID\{B1AA30DD-9038-406A-91C2-6388C2A9F342}
    HKEY_CLASSES_ROOT\DataGuardEncrytion.DataGuard
    HKEY_CLASSES_ROOT\Interface\{05D56700-EB90-11D2-A5CD-00105A9C91C6}
    HKEY_CLASSES_ROOT\Interface\{07189400-00F2-11D5-802D-0060082AE372}
    HKEY_CLASSES_ROOT\Interface\{1728CF04-8FF4-410E-93DC-068E01AE1947}
    HKEY_CLASSES_ROOT\Interface\{17A3B6BA-2C73-4F1E-84EB-0BC4B4FEB3DD}
    HKEY_CLASSES_ROOT\Interface\{184FBD23-74B7-4C0E-9544-676E9B897DAA}
    HKEY_CLASSES_ROOT\Interface\{1B11F4B0-6B89-4E43-9421-0F94E24DDBA0}
    HKEY_CLASSES_ROOT\Interface\{1E6C8619-9CB4-4CFF-924F-987F997F46D5}
    HKEY_CLASSES_ROOT\Interface\{20C3D965-325F-497A-9B3B-62AF19F0ADED}
    HKEY_CLASSES_ROOT\Interface\{20F87CC3-6D53-4390-BDA8-03D547035FAC}
    HKEY_CLASSES_ROOT\Interface\{2334D2B1-713E-11CF-8AE5-00AA00C00905}
    HKEY_CLASSES_ROOT\Interface\{2515F6EB-4140-4134-A9ED-D82A90B8CD9B}
    HKEY_CLASSES_ROOT\Interface\{5DCDA05-7213-4EE6-809E-710EB90B00212}
    HKEY_CLASSES_ROOT\Interface\{2A4FCCB0-DFF1-11CF-8E74-00A0C90F26F8}
    HKEY_CLASSES_ROOT\Interface\{2DC0D9E8-305E-4EC9-BEC7-FBC0420BE7C1}
    HKEY_CLASSES_ROOT\Interface\{2E643D36-F83B-4654-9C7E-2FD3EB5FCC67}
    HKEY_CLASSES_ROOT\Interface\{31C2DDD0-B692-11D4-BFE3-0060082AE372}
    HKEY_CLASSES_ROOT\Interface\{380DB28C-1237-4409-B830-21BD402797B5}
    HKEY_CLASSES_ROOT\Interface\{38441974-2136-440C-92FE-97F443B304BB}
    HKEY_CLASSES_ROOT\Interface\{45ABA462-E16B-41AC-B205-F1447955B589}
    HKEY_CLASSES_ROOT\Interface\{4743DBCF-904C-4118-A506-5BAE4972144B}
    HKEY_CLASSES_ROOT\Interface\{4C836511-BB70-11D2-A5A7-00105A9C91C6}
    HKEY_CLASSES_ROOT\Interface\{4CD90CEA-3905-4368-B705-5E43550AE9EB}
    HKEY_CLASSES_ROOT\Interface\{52A1DC9C-2B44-4579-9210-1AED9EFB068C}
    HKEY_CLASSES_ROOT\Interface\{572110FA-7FC4-11D5-B57F-0050BAE7FEC4}
    HKEY_CLASSES_ROOT\Interface\{5CA23300-8F2B-4BEE-B822-C8D1B1FFB4A1}
    HKEY_CLASSES_ROOT\Interface\{63E19CD2-72FE-4883-8871-B19EF69DF932}
    HKEY_CLASSES_ROOT\Interface\{6EFEAAF1-1384-4C1C-8FE2-9D05DE2045CB}
    HKEY_CLASSES_ROOT\Interface\{72DB3CE9-185B-48DA-94F6-BD64BA74C03B}
    HKEY_CLASSES_ROOT\Interface\{7435B1E1-1132-11D4-881C-FE73F1277977}
    HKEY_CLASSES_ROOT\Interface\{77243A10-00F3-11D5-802D-0060082AE372}
    HKEY_CLASSES_ROOT\Interface\{7D7AC385-5BA2-4569-B585-9DB05747EF6A}
    HKEY_CLASSES_ROOT\Interface\{81D9683D-A374-4FD7-B08E-CED8C2E75CD1}
    HKEY_CLASSES_ROOT\Interface\{82F2E224-92E8-11D3-9A1D-F2A67FD05A28}
    HKEY_CLASSES_ROOT\Interface\{89E24948-B9C2-11D5-B580-0050BAE7FEC4}
    HKEY_CLASSES_ROOT\Interface\{8E203240-537D-11D3-BD8C-000000000000}
    HKEY_CLASSES_ROOT\Interface\{9373CFE7-C530-413A-8A35-778B412C4979}
    HKEY_CLASSES_ROOT\Interface\{9680EFF8-8465-4283-A4C3-5114DB5C0C29}
    HKEY_CLASSES_ROOT\Interface\{99C11080-CD22-11D4-BFFA-0060082AE372}
    HKEY_CLASSES_ROOT\Interface\{A02CA67E-8EBF-488D-A5D9-B8AACEC5CBE0}
    HKEY_CLASSES_ROOT\Interface\{A0CECD40-EB84-11D2-A5CD-00105A9C91C6}
    HKEY_CLASSES_ROOT\Interface\{A323465B-82BB-4F0D-A49E-F8301DBD6633}
    HKEY_CLASSES_ROOT\Interface\{A831624E-7282-467C-BBD7-0A70A23DDD0D}
    HKEY_CLASSES_ROOT\Interface\{AAC4831F-8C1F-434E-9F80-7F1B5B0036E0}
    HKEY_CLASSES_ROOT\Interface\{AB350AB0-B8D2-48F0-9922-1BD237B08FC5}
    HKEY_CLASSES_ROOT\Interface\{B17640CA-B591-11D5-B580-0050BAE7FEC4}
    HKEY_CLASSES_ROOT\Interface\{B60B1870-E5CA-11D2-BC3D-78A407C10000}
    HKEY_CLASSES_ROOT\Interface\{BAA1401E-3F5F-47A4-870B-431D602D2488}
    HKEY_CLASSES_ROOT\Interface\{BC7A3AD9-34F8-4AA9-8ABC-B3D7F1D133F1}
    HKEY_CLASSES_ROOT\Interface\{BDC217C7-ED16-11CD-956C-0000C04E4C0A}
    HKEY_CLASSES_ROOT\Interface\{BE8E5588-8ED4-4C02-9BCA-3E35BA5D0DB6}
    HKEY_CLASSES_ROOT\Interface\{C0A63B81-4B21-11D3-BD95-D426EF2C7949}
    HKEY_CLASSES_ROOT\Interface\{C8530F8B-C19C-11D2-99D6-9419F37DBB29}
    HKEY_CLASSES_ROOT\Interface\{C8530F94-C19C-11D2-99D6-9419F37DBB29}
    HKEY_CLASSES_ROOT\Interface\{CBD568D2-5097-407B-9EAD-3B986D920440}
    HKEY_CLASSES_ROOT\Interface\{CC6FD600-EE1D-11D4-801A-0060082AE372}
    HKEY_CLASSES_ROOT\Interface\{D5B21F3B-58DA-4A91-9277-F6B9D43A02C8}
    HKEY_CLASSES_ROOT\Interface\{DB79768F-40E0-11D2-9BD5-0060082AE372}
    HKEY_CLASSES_ROOT\Interface\{DD5E5A03-8C4E-43EA-A5E5-B859C66A7DD6}
    HKEY_CLASSES_ROOT\Interface\{DF626673-E52F-411D-A841-5EE6741267A7}
    HKEY_CLASSES_ROOT\Interface\{E1CE61DA-BC0C-4B9C-9AF0-2B6BD972B96B}
    HKEY_CLASSES_ROOT\Interface\{E6F2F7A9-B593-11D5-B580-0050BAE7FEC4}
    HKEY_CLASSES_ROOT\Interface\{E77FB079-B961-4190-8B2B-F51E030BC1BD}
    HKEY_CLASSES_ROOT\Interface\{FE0D163E-5803-4E97-9DC2-2885BAABB455}
    HKEY_CLASSES_ROOT\Interface\{248DD892-BB45-11CF-9ABC-0080C7E7B78D}
    HKEY_CLASSES_ROOT\Interface\{31C2DDD1-B692-11D4-BFE3-0060082AE372}
    HKEY_CLASSES_ROOT\Interface\{3A8BB631-588F-4994-B5CE-5AA6BD0FAFE3}
    HKEY_CLASSES_ROOT\Interface\{572110FE-7FC4-11D5-B57F-0050BAE7FEC4}
    HKEY_CLASSES_ROOT\Interface\{248DD893-BB45-11CF-9ABC-0080C7E7B78D}
    HKEY_CLASSES_ROOT\Interface\{25DCDA05-7213-4EE6-809E-710EB90B0021}
    HKEY_CLASSES_ROOT\KSDPanel.Panel
    HKEY_CLASSES_ROOT\KbdMonitor.KeyMon
    HKEY_CLASSES_ROOT\PSrl32.PictureScroll
    HKEY_CLASSES_ROOT\PTRUE2.PhotoObject
    HKEY_CLASSES_ROOT\SMTPOCX.Connection
    HKEY_CLASSES_ROOT\SMTPOCX.Connections
    HKEY_CLASSES_ROOT\SMTPOCX.PhoneEntries
    HKEY_CLASSES_ROOT\SMTPOCX.PhoneEntry
    HKEY_CLASSES_ROOT\SMTPOCX.RASEngine
    HKEY_CLASSES_ROOT\SMTPOCX.RASError
    HKEY_CLASSES_ROOT\SMTPOCX.clsEnums
    HKEY_CLASSES_ROOT\SMTPOCX.vbSMTPOCX
    HKEY_CLASSES_ROOT\TrialProActiveX.SystemDetect
    HKEY_CLASSES_ROOT\TrialProActiveX.TrialPro
    HKEY_CLASSES_ROOT\TrialProActiveX.iQiniClass
    HKEY_CLASSES_ROOT\VSFlexGrid.VSFlexGrid.1
    HKEY_CLASSES_ROOT\VSFlexGrid.VSFlexGrid
    HKEY_CLASSES_ROOT\VSFlexGrid.VSFlexGridL
    HKEY_CLASSES_ROOT\VSFlexGrid.VSFlexGridL.1
    HKEY_CLASSES_ROOT\XImgEdit20.XImgEdit
    HKEY_CLASSES_ROOT\XPCheck.Check
    HKEY_CLASSES_ROOT\XceedSoftware.XceedCompression.5
    HKEY_CLASSES_ROOT\XceedSoftware.XceedCompression
    HKEY_CLASSES_ROOT\XceedSoftware.XceedZip.5
    HKEY_CLASSES_ROOT\XceedSoftware.XceedZip
    HKEY_CLASSES_ROOT\iQCustomButton.iQCommand
    HKEY_CLASSES_ROOT\TabDlg.SSTab.1
    HKEY_CLASSES_ROOT\TabDlg.SSTab
    HKEY_CLASSES_ROOT\MSWinsock.Winsock
    HKEY_CLASSES_ROOT\MSWinsock.Winsock.1
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Dfrgm
    HKEY_CLASSES_ROOT\TypeLib\{248DD890-BB45-11CF-9ABC-0080C7E7B78D}
    HKEY_CLASSES_ROOT\TypeLib\{28656AB9-8E12-11D2-950F-000000000000}
    HKEY_CLASSES_ROOT\TypeLib\{572110ED-7FC4-11D5-B57F-0050BAE7FEC4}
    HKEY_CLASSES_ROOT\TypeLib\{65843385-8304-4ABB-8A59-C20DB8BDD50A}
    HKEY_CLASSES_ROOT\TypeLib\{666634B4-9680-4FA6-B1E0-9F7F90AC3699}
    HKEY_CLASSES_ROOT\TypeLib\{66F29D45-2962-43E8-AFAA-D9A0FCF8AEB4}
    HKEY_CLASSES_ROOT\TypeLib\{7435B1E0-1132-11D4-881C-FE73F1277977}
    HKEY_CLASSES_ROOT\TypeLib\{7D168973-F774-4093-934A-49A747D98659}
    HKEY_CLASSES_ROOT\TypeLib\{B78D1D17-8176-11D5-B57F-0050BAE7FEC4}
    HKEY_CLASSES_ROOT\TypeLib\{BDC217C8-ED16-11CD-956C-0000C04E4C0A}
    HKEY_CLASSES_ROOT\TypeLib\{C0A63B80-4B21-11D3-BD95-D426EF2C7949}
    HKEY_CLASSES_ROOT\TypeLib\{C8530F8A-C19C-11D2-99D6-9419F37DBB29}
    HKEY_CLASSES_ROOT\TypeLib\{DB797681-40E0-11D2-9BD5-0060082AE372}
    HKEY_CLASSES_ROOT\TypeLib\{F8EA4540-9A74-475A-82C9-A79E454FCB78}
    HKEY_CLASSES_ROOT\TypeLib\{000204EF-0000-0000-C000-000000000046}
    HKEY_CLASSES_ROOT\TypeLib\{EA544A21-C82D-11D1-A3E4-00A0C90AEA82}

  6. Logs keystrokes, captures sceen shots, and sends the logged information to a remote attacker via email.

Updated: February 13, 2007 11:48:26 AM
Type: Spyware
Version: n/a
Publisher: n/a
Risk Impact: Medium
File Names: %SystemDrive%\System VolumeID\RP15\LibCache\MsiInterface.exe %SystemDrive%\System VolumeID\RP15\L
Systems Affected: Windows


The following instructions pertain to all Symantec antivirus products that support security risk detection.

  1. Update the definitions.
  2. Run a full system scan.
  3. Delete any values added to the registry.
For specific details on each of these steps, read the following instructions.

1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.


2. To run the scan
  1. Start your Symantec antivirus program, and then run a full system scan.
  2. If any files are detected, and depending on which software version you are using, you may see one or more of the following options:

    Note: This applies only to versions of Norton AntiVirus that support security risk detection. If you are running a version of Symantec AntiVirus Corporate Edition that supports security risk detection, and security risk detection has been enabled, you will only see a message box that gives the results of the scan. If you have questions in this situation, contact your network administrator.
    • Exclude (Not recommended): If you click this button, it will set the risk so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.

    • Ignore or Skip: This option tells the scanner to ignore the risk for this scan only. It will be detected again the next time that you run a scan.

    • Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the risk for this scan only, and thus, the risk will be detected again the next time that you run a scan.

      To actually delete the security risk:
      • Click its file name (under the Filename column).
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

    • Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
      • If you see a message, "Delete Failed" (or similar message), manually delete the file.
      • Click the file name of the risk that is under the Filename column.
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode . Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the risk may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

3. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. Read the document: How to make a backup of the Windows registry .
  1. Click Start > Run.
  2. Type regedit

    Then click OK.

    Note: If the registry editor fails to open the risk may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

  3. Navigate to and delete the subkeys:

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\KSDPanel.Panel
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\KbdMonitor.KeyMon
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{C4D77E92-252D-11D4-B358-C9A9F1AA7152}
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{C4D77E93-252D-11D4-B358-C9A9F1AA7152}
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4D77E94-252D-11D4-B358-C9A9F1AA7152}
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{B60B1875-E5CA-11D2-BC3D-78A407C10000}
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{B60B1871-E5CA-11D2-BC3D-78A407C10000}
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B60B1874-E5CA-11D2-BC3D-78A407C10000}

  4. Navigate to the subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

  5. In the right pane, delete the value:

    "mmemdrv" = "%system%\mmemdrv.exe /n"

  6. Exit the Registry Editor.