Updated: May 09, 2011 10:33:53 AM
Type: Misleading Application
Risk Impact: Medium
Systems Affected: Mac
MacProtector is a misleading application that may give exaggerated reports of threats on the computer.
Antivirus Protection Dates
- Initial Rapid Release version October 02, 2014 revision 022
- Latest Rapid Release version March 24, 2019 revision 008
- Initial Daily Certified version May 08, 2011 revision 003
- Latest Daily Certified version March 24, 2019 revision 018
- Initial Weekly Certified release date May 11, 2011
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
The program must be manually installed.
The program reports false or exaggerated system security threats on the computer.
The user is then prompted to pay for a full license of the application in order to remove the threats.
The program may open the following locations in the browser:
When the program is executed, it creates the following folder:
The following instructions pertain to all current and recent Symantec antivirus products for Macintosh.
- Update the virus definitions.
- Run a full system scan and repair or delete all the files detected.
1. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
- Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
- Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted on U.S. business days (Monday through Friday). You should download the definitions from the Symantec Security Response website and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater).
2. To scan for and delete the infected files
- Start your Norton AntiVirus or Symantec Endpoint Protection for Macintosh program and make sure that it is configured to scan all files.
- Run a full system scan.
- If any files are detected, click Repair (if available) or Delete.