Risk Level 1: Very Low

July 29, 2016
July 29, 2016 2:57:54 PM
Infection Length:
Systems Affected:


Infostealer.Rultazo is a Trojan horse that steals information from the compromised computer.

Antivirus Protection Dates

  • Initial Rapid Release version July 29, 2016 revision 009
  • Latest Rapid Release version April 20, 2019 revision 019
  • Initial Daily Certified version July 30, 2016 revision 003
  • Latest Daily Certified version April 21, 2019 revision 003
  • Initial Weekly Certified release date August 3, 2016
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.


The Trojan may be downloaded by other malware.

Once executed, the Trojan creates the following folders:
  • %Temp%\[ALPHANUMERIC CHARACTERS]\Browsers\Cookies
  • %Temp%\[ALPHANUMERIC CHARACTERS]\Browsers\Autocomplete

The Trojan creates the following files:
  • %Temp%\[ALPHANUMERIC CHARACTERS]\Programms.txt
  • %Temp%\[ALPHANUMERIC CHARACTERS]\Passwords.txt
  • %Temp%\[ALPHANUMERIC CHARACTERS]\Process.txt

The Trojan connects to the following remote location:

This Trojan gathers the following information from the compromised computer:
  • Bitcoin wallet information
  • Steam SSFN file
  • Skype main.db file
  • Browser cookies
  • Autocomplete data
  • list of process
  • List of installed applications
  • User name
  • Host name
  • Operating system version
  • Total RAM
  • Application Data directory

The Trojan also gathers files found in the following location:
  • %SystemDrive%\Documents and Settings\All Users\Desktop

The Trojan gathers user credentials saved in the following applications:
  • Google Chrome
  • Yandex Browser
  • Comodo Dragon
  • Amigo
  • Orbitum
  • Bromium
  • Chromium
  • Opera
  • Filezilla
  • Outlook
  • Thunderbird
  • Psi
  • Purple

    The Trojan sends the gathered information to the following remote location:


    Symantec Security Response encourages all users and administrators to adhere to the following basic security "best practices":

    • Use a firewall to block all incoming connections from the Internet to services that should not be publicly available. By default, you should deny all incoming connections and only allow services you explicitly want to offer to the outside world.
    • Enforce a password policy. Complex passwords make it difficult to crack password files on compromised computers. This helps to prevent or limit damage when a computer is compromised.
    • Ensure that programs and users of the computer use the lowest level of privileges necessary to complete a task. When prompted for a root or UAC password, ensure that the program asking for administration-level access is a legitimate application.
    • Disable AutoPlay to prevent the automatic launching of executable files on network and removable drives, and disconnect the drives when not required. If write access is not required, enable read-only mode if the option is available.
    • Turn off file sharing if not needed. If file sharing is required, use ACLs and password protection to limit access. Disable anonymous access to shared folders. Grant access only to user accounts with strong passwords to folders that must be shared.
    • Turn off and remove unnecessary services. By default, many operating systems install auxiliary services that are not critical. These services are avenues of attack. If they are removed, threats have less avenues of attack.
    • If a threat exploits one or more network services, disable, or block access to, those services until a patch is applied.
    • Always keep your patch levels up-to-date, especially on computers that host public services and are accessible through the firewall, such as HTTP, FTP, mail, and DNS services.
    • Configure your email server to block or remove email that contains file attachments that are commonly used to spread threats, such as .vbs, .bat, .exe, .pif and .scr files.
    • Isolate compromised computers quickly to prevent threats from spreading further. Perform a forensic analysis and restore the computers using trusted media.
    • Train employees not to open attachments unless they are expecting them. Also, do not execute software that is downloaded from the Internet unless it has been scanned for viruses. Simply visiting a compromised Web site can cause infection if certain browser vulnerabilities are not patched.
    • If Bluetooth is not required for mobile devices, it should be turned off. If you require its use, ensure that the device's visibility is set to "Hidden" so that it cannot be scanned by other Bluetooth devices. If device pairing must be used, ensure that all devices are set to "Unauthorized", requiring authorization for each connection request. Do not accept applications that are unsigned or sent from unknown sources.
    • For further information on the terms used in this document, please refer to the Security Response glossary.


    You may have arrived at this page either because you have been alerted by your Symantec product about this risk, or you are concerned that your computer has been affected by this risk.

    Before proceeding further we recommend that you run a full system scan. If that does not resolve the problem you can try one of the options available below.

    If you are a Norton product user, we recommend you try the following resources to remove this risk.

    Removal Tool

    If you have an infected Windows system file, you may need to replace it using the Windows installation CD.

    How to reduce the risk of infection
    The following resources provide further information and best practices to help reduce the risk of infection.

    If you are a Symantec business product user, we recommend you try the following resources to remove this risk.

    Identifying and submitting suspect files
    Submitting suspicious files to Symantec allows us to ensure that our protection capabilities keep up with the ever-changing threat landscape. Submitted files are analyzed by Symantec Security Response and, where necessary, updated definitions are immediately distributed through LiveUpdateâ„¢ to all Symantec end points. This ensures that other computers nearby are protected from attack. The following resources may help in identifying suspicious files for submission to Symantec.

    Removal Tool

    If you have an infected Windows system file, you may need to replace it using the Windows installation CD.

    How to reduce the risk of infection
    The following resource provides further information and best practices to help reduce the risk of infection.
    Protecting your business network

    The following instructions pertain to all current Symantec antivirus products.

    1. Performing a full system scan
    How to run a full system scan using your Symantec product

    2. Restoring settings in the registry
    Many risks make modifications to the registry, which could impact the functionality or performance of the compromised computer. While many of these modifications can be restored through various Windows components, it may be necessary to edit the registry. See in the Technical Details of this writeup for information about which registry keys were created or modified. Delete registry subkeys and entries created by the risk and return all modified registry entries to their previous values.