1. Symantec/
  2. Security Response/
  3. Security Updates Detail

Security Advisories Relating to Symantec Products - Symantec NetBackup Management Console Directory Traversal File Download


March 20, 2013








Base Score



CVSS2 Vector

NBU Management Console Directory Traversal File Download - Medium







The Management Console in Symantec NetBackup appliance is susceptible to a directory traversal vulnerability.  An unauthorized network user could potentially access and download privileged files.

Affected Products

Symantec NetBackup Appliance



Upgrade to Symantec NetBackup Appliance 2.5.x or later



Symantec was notified of a directory traversal vulnerability in Symantec’s NetBackup Appliance 2.0.x Management Console web interface. Successfully exploitation could potentially allow an authorized but unprivileged network user access to privileged files to include system files that could be leveraged to potentially gain unauthorized network access.

In a normal installation the Symantec NetBackup appliance management interface should not be externally accessible from the network environment.  This restriction reduces exposure to the issue from external sources.  However, an authorized but unprivileged network user or an external attacker able to successfully leverage network access could attempt to exploit the issue.


Symantec Response
Symantec engineers had previously indentified this issue during our internal reviews.  It has been addressed in Symantec NetBackup appliance 2.5.x.  Symantec strongly recommends customers migrate from NetBackup appliance 2.0.x to NetBackup appliance 2.5.x or later.

Update Information

Updates are available through normal customer support locations.

Best Practices
As part of best practices, Symantec strongly recommends:

  • Restrict access to administration or management systems to privileged users.
  • Restrict remote access, if required, to trusted/authorized systems only.
  • Run under the principle of least privilege where possible to limit the impact of threats.
  • Keep all operating systems and applications updated with the latest vendor patches.
  • Follow a multi-layered approach to security. Run both firewall and anti-malware applications, at a minimum, to provide multiple points of detection and protection to both inbound and outbound threats.
  • Deploy network and host-based intrusion detection systems to monitor network traffic for signs of anomalous or suspicious activity. This may aid in detection of attacks or malicious activity related to exploitation of latent vulnerabilities


Symantec credits Joe Durbin with Pen Test Partners, for reporting this issue and coordinating with us.


BID: Security Focus, http://www.securityfocus.com, has assigned a Bugtraq ID (BID) to this issue for inclusion in the Security Focus vulnerability database.

CVE: This issue is a candidate for inclusion in the CVE list (http://cve.mitre.org), which standardizes names for security problems. 







BID 58542

NBU Management Console Directory Traversal File Download






Symantec takes the security and proper functionality of our products very seriously. As founding members of the Organization for Internet Safety (OISafety), Symantec supports and follows responsible disclosure guidelines.
Symantec has developed a Software Security Vulnerability Management Process document outlining the process we follow in addressing suspected vulnerabilities in our products.
Symantec Corporation firmly believes in a proactive approach to secure software development and implements security review into various stages of the software development process. Additionally, Symantec is committed to the security of its products and services as well as to its customers’ data. Symantec is committed to continually improving its software security process.
This document provides an overview of the current Secure Development Lifecycle (SDLC) practice applicable to Symantec’s product and service teams as well as other software security related activities and policies used by such teams. This document is intended as a summary and does not represent a comprehensive list of security testing and practices conducted by Symantec in the software development process.
Please contact secure@symantec.com if you believe you have discovered a security issue in a Symantec product. A member of the Symantec Software Security team will contact you regarding your submission to coordinate any required response. Symantec strongly recommends using encrypted email for reporting vulnerability information to secure@symantec.com.
The Symantec Software Security PGP key can be found at the following location:
Permission to redistribute this alert electronically is granted as long as it is not edited in any way unless authorized by Symantec Software Security. Reprinting the whole or part of this alert in any medium other than electronically requires permission from secure@symantec.com.
Last modified on: March 20, 2013
Security Response Blog
The State of Spam