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Security Advisories Relating to Symantec Products - Symantec Backup Exec System Recovery Manager - Unauthorized File Upload


February 4, 2008

Revision History



Remote AccessYes
Local AccessNo
Authentication RequiredNo
Exploit publicly availableNo


An unauthorized script can be uploaded to Symantec Backup Exec System Recovery Manager.

Affected Product(s)

Symantec Backup Exec System Recovery Manager7.07.0.3


A flaw exists in the FileUpload Class running on the Symantec LiveState Apache Tomcat server. An unauthorized file can be uploaded to the server through a malicious HTTP Post and placed anywhere on the server. Remote code execution with System level access is possible.

Symantec Response

Symantec has released an update for all affected versions of Symantec Backup Exec System Recovery Manager. The update can be downloaded from https://fileconnect.symantec.com. The update should be installed over your current version of Backup Exec System Recovery Manager. This will create new Easy Installer packages for 7.03. Push out the new Backup Exec System Recovery 7.03/Management Control package to all machines. (This can be done either through email, SMS, Logon Script, or downloaded from each machine). The machine must be rebooted for the update to be available.

Best Practices

As part of normal best practices, Symantec strongly recommends:
  • Restrict access to administration or management systems to privileged users.
  • Restrict remote access, if required, to trusted/authorized systems only.
  • Run under the principle of least privilege where possible to limit the impact of exploit by threats.
  • Keep all operating systems and applications updated with the latest vendor patches.
  • Follow a multi-layered approach to security. Run both firewall and anti-malware applications, at a minimum, to provide multiple points of detection and protection to both inbound and outbound threats.
  • Deploy network and host-based intrusion detection systems to monitor network traffic for signs of anomalous or suspicious activity. This may aid in detection of attacks or malicious activity related to exploitation of latent vulnerabilities


SecurityFocus, http://www.securityfocus.com, has assigned a Bugtraq ID(BID) to this issue for inclusion in the SecurityFocus vulnerability data base. The BID assigned is 27487 which can be found at http://www.securityfocus.com/bid/27487.


The Common Vulnerabilities and Exposures (CVE) initiative has assigned CVE Candidate numbers to this issue.

CVE Candidate CVE-2008-0457.

This issue is a candidate for inclusion in the CVE list (http://cve.mitre.org), which standardizes names for security problems.


Symantec would like to acknowledge Titon of BastardLabs, working with 3COM/TippingPoint, and the Zero Day Initiative, for reporting this issue.


Symantec takes the security and proper functionality of our products very seriously. As founding members of the Organization for Internet Safety (OISafety), Symantec supports and follows responsible disclosure guidelines.
Symantec has developed a Software Security Vulnerability Management Process document outlining the process we follow in addressing suspected vulnerabilities in our products.
Symantec Corporation firmly believes in a proactive approach to secure software development and implements security review into various stages of the software development process. Additionally, Symantec is committed to the security of its products and services as well as to its customers’ data. Symantec is committed to continually improving its software security process.
This document provides an overview of the current Secure Development Lifecycle (SDLC) practice applicable to Symantec’s product and service teams as well as other software security related activities and policies used by such teams. This document is intended as a summary and does not represent a comprehensive list of security testing and practices conducted by Symantec in the software development process.
Please contact secure@symantec.com if you believe you have discovered a security issue in a Symantec product. A member of the Symantec Software Security team will contact you regarding your submission to coordinate any required response. Symantec strongly recommends using encrypted email for reporting vulnerability information to secure@symantec.com.
The Symantec Software Security PGP key can be found at the following location:
Permission to redistribute this alert electronically is granted as long as it is not edited in any way unless authorized by Symantec Software Security. Reprinting the whole or part of this alert in any medium other than electronically requires permission from secure@symantec.com.
Last modified on: February 4, 2008
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