1. Symantec/
  2. Security Response/
  3. Security Updates Detail

Security Advisories Relating to Symantec Products - Veritas Storage Foundation by Symantec: Veritas Enterprise Administrator, Heap Overflow


February 20, 2008

Revision History



High (very configuration-dependent)
Remote Accessnetwork access or authorized user interaction required in normal configuration
Local AccessNo
Authentication RequiredAuthorized network access in normal configuration
Exploit publicly availableNo


A Heap Overflow vulnerability has been identified and resolved in the Veritas Enterprise Administrator (VEA) component, specifically in the administrative service. Symantec’s VEA is the management GUI component of Veritas Storage Foundation. Successful exploitation of this issue can result in a crash of the service in both the 5.0 Windows and Unix versions. The potential for possible remote code execution in the 5.0 Windows version has been confirmed.

Product(s) Affected

Veritas Storage Foundation for Windows5.0Win2k, Win2003 32-bithttp://entsupport.symantec.com/docs/297166
Veritas Storage Foundation for Windows5.0Win2k, Win2003 64-bithttp://entsupport.symantec.com/docs/297167
Veritas Storage Foundation for Unix5.0Solaris, HP-UX, Linux, AIXhttp://entsupport.symantec.com/docs/297464
Note: Only those platforms and versions indicated are affected by this issue.


3Com ZDI notified Symantec of a heap overflow vulnerability identified in the Symantec VEA administrative service. The vulnerability was caused by a failure to properly validate incoming data passed to the administrative service resulting in a heap overflow. A specifically crafted packet passed to the vulnerable service could result in the administrative services terminating unexpectedly in the affected Windows and Unix versions. The potential to permit arbitrary code was verified in the affected Veritas Storage Foundation for Windows version. Successful exploitation could potentially result in a privileged-level compromise of the targeted system.

This vulnerability, if successfully exploited, would normally be the result of an internal attack by a malicious but authorized user or an individual who was able to leverage unauthorized access to a specific network segment. In Symantec’s recommended installation the affected service should have limited or no exposure to the general internal network and no exposure outside of the corporate network as this greatly reduces the risk from unauthorized remote access through external, unauthenticated vectors.

Symantec Response

Symantec takes the security of our products and our customers very seriously. Symantec engineers have verified and corrected these issues in all currently supported vulnerable versions of Symantec’s Veritas Enterprise Administrator.

Updates are available for all supported products. Symantec recommends customers apply the latest product update available for their supported product versions to enhance their security posture and protect against potential security threats of this nature.

Symantec knows of no exploitation of or adverse customer impact from this issue.

Additional information concerning patches for affected products can be found at:

Best Practices

As part of normal best practices, Symantec strongly recommends:
  • Restrict access to administration or management systems to privileged users.
  • Restrict remote access, if required, to trusted/authorized systems only.
  • Run under the principle of least privilege where possible to limit the impact of exploit by threats.
  • Keep all operating systems and applications updated with the latest vendor patches.
  • Follow a multi-layered approach to security. Run both firewall and anti-malware applications, at a minimum, to provide multiple points of detection and protection to both inbound and outbound threats.
  • Deploy network and host-based intrusion detection systems to monitor network traffic for signs of anomalous or suspicious activity. This may aid in detection of attacks or malicious activity related to exploitation of latent vulnerabilities.


Symantec credits Sebastian Apelt, webmaster@buzzworld.org, working through 3Com ZDI for reporting this issue and for providing full coordination while Symantec resolved it.


The Common Vulnerabilities and Exposures (CVE) initiative has assigned CVE Candidate CVE- 2008-0638 to this issue.
This issue is a candidate for inclusion in the CVE list (http://cve.mitre.org), which standardizes names for security problems.

SecurityFocus has assigned BID 25778 to this vulnerability.


Symantec takes the security and proper functionality of our products very seriously. As founding members of the Organization for Internet Safety (OISafety), Symantec supports and follows responsible disclosure guidelines.
Symantec has developed a Software Security Vulnerability Management Process document outlining the process we follow in addressing suspected vulnerabilities in our products.
Symantec Corporation firmly believes in a proactive approach to secure software development and implements security review into various stages of the software development process. Additionally, Symantec is committed to the security of its products and services as well as to its customers’ data. Symantec is committed to continually improving its software security process.
This document provides an overview of the current Secure Development Lifecycle (SDLC) practice applicable to Symantec’s product and service teams as well as other software security related activities and policies used by such teams. This document is intended as a summary and does not represent a comprehensive list of security testing and practices conducted by Symantec in the software development process.
Please contact secure@symantec.com if you believe you have discovered a security issue in a Symantec product. A member of the Symantec Software Security team will contact you regarding your submission to coordinate any required response. Symantec strongly recommends using encrypted email for reporting vulnerability information to secure@symantec.com.
The Symantec Software Security PGP key can be found at the following location:
Permission to redistribute this alert electronically is granted as long as it is not edited in any way unless authorized by Symantec Software Security. Reprinting the whole or part of this alert in any medium other than electronically requires permission from secure@symantec.com.
Last modified on: February 20, 2008
Security Response Blog
The State of Spam