Delete files that are detected as Avkiller.Trojan, delete the C:\Windows\Winstart.bat file if exists, and remove the value that the Trojan added to the registry. Detailed instructions follow.
To remove this Trojan:
To edit the registry:
- Obtain the most recent virus definitions. There are two ways to do this:
- Run LiveUpdate. LiveUpdate is the easiest way to obtain virus definitions. These virus definitions have undergone full quality assurance testing by Symantec Security Response and are posted to the LiveUpdate servers one time each week (usually Wednesdays) unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, look at the Virus Definitions (LiveUpdate) line at the top of this write-up.
- Download the definitions using the Intelligent Updater. Intelligent Updater virus definitions have undergone full quality assurance testing by Symantec Security Response. They are posted on U.S. business days (Monday through Friday). They must be downloaded from the Symantec Security Response Web site and installed manually. To determine whether definitions for this threat are available by the Intelligent Updater, look at the Virus Definitions (Intelligent Updater) line at the top of this write-up.
Intelligent Updater virus definitions are available here. For detailed instructions on how to download and install the Intelligent Updater virus definitions from the Symantec Security Response Web site, click here.
- Start Norton AntiVirus (NAV), and make sure that NAV is configured to scan all files. For instructions on how to do this, read the document How to configure Norton AntiVirus to scan all files.
- Run a full system scan.
- Delete all files that are detected as Avkiller.Trojan.
- Use Windows Explorer to determine whether C:\Windows\Winstart.bat exists. If it does, delete the file.
: We strongly recommend that you back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified. Read the document How to make a backup of the Windows registry
- Click Start, and click Run. The Run dialog box appears.
- Type regedit and then click OK. The Registry Editor opens.
- Navigate to the following key:
- In the right pane, delete the following value:
- Click Registry, and click Exit.