1. /
  2. Security Response/
  3. Adware.MemoryMeter

Adware.MemoryMeter - Removal

Updated:
February 13, 2007 11:38:17 AM
Type:
Adware
Publisher:
Total Velocity
Risk Impact:
Medium
File Names:
MSMGT.exe
Systems Affected:
Windows 2000, Windows 95, Windows 98, Windows Me, Windows NT, Windows Server 2003, Windows XP



Note: Removing this adware component from the system will likely cause the program that installed it to not function as intended. The uninstaller generally identifies the programs that will not work after uninstallation.
  1. Update the virus definitions.
  2. Restart the computer in Safe mode or VGA mode.
  3. Uninstall "Memory Meter" and "TV Media" using the Add/Remove Programs utility.
  4. Run a full system scan and delete all the files detected as Memory Meter.
  5. Delete the value that was added to the registry.
For specific details on each of these steps, read the following instructions.

1. Updating the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
  • Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted on U.S. business days (Monday through Friday). You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater).

    The Intelligent Updater virus definitions are available: Read "How to update virus definition files using the Intelligent Updater" for detailed instructions.

2. To restart the computer in Safe mode or VGA mode
Shut down the computer and turn off the power. Wait for at least 30 seconds, and then restart the computer in Safe mode or VGA mode.
  • For Windows 95, 98, Me, 2000, or XP users, restart the computer in Safe mode. For instructions, read the document, "How to start the computer in Safe Mode."
  • For Windows NT 4 users, restart the computer in VGA mode.

3. Uninstalling the Adware
  1. Do one of the following:
    • On the Windows 98 taskbar:
      1. Click Start > Settings > Control Panel.
      2. In the Control Panel window, double-click Add/Remove Programs.

    • On the Windows Me taskbar:
      1. Click Start > Settings > Control Panel.
      2. In the Control Panel window, double-click Add/Remove Programs.
        If you do not see the Add/Remove Programs icon, click "...view all Control Panel options."

    • On the Windows 2000 taskbar:
      By default, Windows 2000 is set up the same as Windows 98. In that case, follow the Windows 98 instructions. Otherwise, click Start, point to Settings, point to Control Panel, and then click Add/Remove Programs.

    • On the Windows XP taskbar:
      1. Click Start > Control Panel.
      2. In the Control Panel window, double-click Add or Remove Programs.

  2. Click Memory Meter.


    Note: You may need to use the scroll bar to view the whole list.

  3. Click Add/Remove, Change/Remove, or Remove (this varies with the operating system). Follow the prompts.

  4. Repeat steps B and C for "TV Media," if found.

4. Scanning for and deleting the infected files
  1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.
  2. Run a full system scan.
  3. If any files are detected as infected with Adware.MemoryMeter, click Delete.


5. Deleting the value from the registry

CAUTION: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry," for instructions.
  1. Click Start, and then click Run. (The Run dialog box appears.)
  2. Type regedit

    Then click OK. (The Registry Editor opens.)

  3. Navigate to the key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

  4. In the right pane, delete and values pertaining to "Memory Meter."

  5. Exit the Registry Editor.
  6. Restart the computer in Normal mode. For instructions, read the section on returning to Normal mode in the document, "How to start the computer in Safe Mode."


Search Threats

Search by name
Example: W32.Beagle.AG@mm
STAR Antimalware Protection Technologies
Internet Security Threat Report, Volume 17
Symantec DeepSight Screensaver