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  3. W32.Mytob!gen

W32.Mytob!gen - Removal

Risk Level 1: Very Low

June 3, 2005
February 13, 2007 12:39:55 PM
Systems Affected:

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
  1. Update the virus definitions.
  2. Run a full system scan.
  3. Submit the files to Symantec Security Response.

For specific details on each of these steps, read the following instructions.

1. To update the virus definitions
A generic detection can often occur if the antivirus program discovers a threat, but does not have the latest definitions. In these cases, you should download the latest definitions, then run the scan again.

The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the document: Virus Definitions (Intelligent Updater). The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

2. To scan for the infected files
  1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.
  2. Run a full system scan.
  3. If the files previously detected as generic are now detected as another threat, please read the threats writeup for removal instructions.
  4. If the files are still detected as this generic threat, continue with the next step.

3. To submit the files to Symantec Security Response
Symantec Security Response suggests that you submit any files that are detected as generic to Symantec Security Response. For instructions on how to do this, read the following documents:

Writeup By: Sergei Shevchenko

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