The following instructions pertain to all current and recent Symantec antivirus products for Macintosh.
- Update the virus definitions.
- Run a full system scan and repair or delete all the files detected.
- Delete the main executable.
- Restore the chosen application to its original location.
- Restore the CFBundleExecutable key in the Info.plist file.
- Restore ~/Library/LaunchAgents from a clean backup.
For specific details on each of these steps, read the following instructions.1. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
- Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
- Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted on U.S. business days (Monday through Friday). You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater).
The Intelligent Updater virus definitions
are available: Read "How to update virus definition files using the Intelligent Updater
" for detailed instructions.2. To scan for and delete the infected files
a. Start your Norton AntiVirus for Macintosh program and make sure that it is configured to scan all the files.
b. Run a full system scan. For more information on how to do this, read the document, "How to install Norton AntiVirus for Macintosh
c. If any files are detected, click Repair (if available) or Delete.3. Delete the main executable
Delete the following file:
/Applications/[CHOSEN APPLICATION]/Contents/MacOS/14. Restore the chosen application to its original location
Restore the following file to the original application filename:
/Applications/[CHOSEN APPLICATION]/Contents/MacOS/25. Restore the CFBundleExecutable key in the Info.plist file
a. Open the following file:
b. Under the CFBundleExecutable key, change the following content from:
<String>[NAME OF EXECUTABLE FILE FOR CHOSEN APPLICATION FROM STEP 4]</String>6. Restore ~/Library/LaunchAgents from a clean backup