Software developers who want to accelerate the reputation building process for their new software applications should submit new applications to the Symantec white-listing program. Details of that program can be found here
If you believe that a program has been incorrectly classified by the Symantec reputation-based security system, then you may submit a dispute using this Web form
REMOVING A FILE FROM QUARANTINE
It is possible to restore a file from quarantine to its previous location on your computer. This should only be done if you are certain that the file is not malicious. Symantec strongly recommend that you submit the file that was detected even if you choose to restore the file from quarantine.