Endpoint Protection

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  • 1.  reset the admin account

    Posted May 29, 2014 01:08 AM

    Recently i joined an office and i don't have admin password and admin priveledge, now how could i reset it?



  • 2.  RE: reset the admin account
    Best Answer

    Posted May 29, 2014 01:12 AM

    To reset the password of 11.x

    Run the resetpass.bat tool from sepm tool folder.

    Resetting the administrator user name and password to admin

    Article:HOWTO54992  | Created: 2011-06-29  | Updated: 2014-02-04  | Article URL http://www.symantec.com/docs/HOWTO54992

    To reset the administrator password

     

    To reset the password of 12.x

    1. Open Windows Explorer on the computer that runs Symantec Endpoint Protection Manager.

    2. Locate the Drive:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder.

    3. Double-click resetpass.bat.

      The user name and password are reset to admin.

    4. Log on to Symantec Endpoint Protection Manager using admin for both the user name and the password, and change the password.

    Resetting a forgotten password

    Article:HOWTO55059  | Created: 2011-06-29  | Updated: 2011-12-16  | Article URL http://www.symantec.com/docs/HOWTO55059

    http://www.symantec.com/connect/downloads/how-reset-sepm-password-121x



  • 3.  RE: reset the admin account

    Posted May 29, 2014 01:17 AM

    Go to the following location

    c:\program files\Symantec\Symantec Endpoint Protection Manager\tools\resetpass.bat

    Run the resetpass.bat

    Login the Console with user - admin and password - admin



  • 4.  RE: reset the admin account

    Posted May 29, 2014 01:17 AM

    What exact SEPM version are you using ?

    Are you symantec administrator ?

    if not Please ask to your senior SEPM admin guys for admin password

     

    How to Reset Symantec Endpoint Protection Manager Console password in SEP 12.1

    https://www-secure.symantec.com/connect/articles/how-reset-symantec-endpoint-protection-manager-console-password-sep-121



  • 5.  RE: reset the admin account

    Posted May 29, 2014 08:10 AM

    What version of SEPM, 11.x or 12.1?



  • 6.  RE: reset the admin account

    Posted May 30, 2014 01:29 AM

    Ver. 11.0.7.

    I am system engineer. Last engineer share the password but it not be work.